Kenneth Arguello Barquero

Data collection: Gathered data on inventory levels, transportation, and product quality.
Data analysis: Interpreted data to identify patterns and trends
Process improvement: Recommended changes to improve supply chain efficiency,delivery times, and cost
Electronic invoicing: Prossesed invoices for sales and sourcing.
Cost analysis: Identify cost-saving opportunities and recommend strategies
Communication: Work with other departments and stakeholders to optimize service levels

• Sourcing: Conducted sourcing for IT products and services, identifying and evaluating suppliers based on cost, quality, and delivery performance. CR, USA, Brasil, Europe. RICOH printers.
• Negotiated contracts with suppliers to secure favorable terms and pricing. $8.5M anually budget.
• Managed supplier relationships, ensuring timely delivery and resolving any issues.
• Weekly, bi-week and once a month, budget meetings. Followed AP policies to create POs for Capex and Opex.
• Monitored inventory levels to maintain optimal stock availability, reducing potential delays in project timelines.
• Strategic Procurement: Developed and implemented strategic sourcing plans to optimize IT procurement processes and reduce costs. Cost avoidance, cost reduction.
• Identified cost-saving opportunities through supplier consolidation, price negotiations, and alternative sourcing strategies. VIPs for $2,5M CAPEX and $6M OPEX IT Category Management:
• Managed specific IT product categories, such as hardware, software, or services.
• Maintain and manage internal software licensing catalog through admin consoles(Adobe, O365, Minitab, Autocad, etc).
• Conducted spend analysis on $700k monthly budget to identify areas for cost optimization and process improvement. Power BI dashboard
• Team Collaboration: Collaborated with cross-functional teams, including IT, master data, finance, legal, and operations, to achieve procurement objectives.
• ITAM. Maintained accurate and up-to-date asset records through a comprehensive IT asset management system, ensuring complete asset traceability according to established procedures.
• ITSM JIRA. Led weekly team huddles to analyze technician performance on incident and service request tickets, identifying areas for improvement and knowledge sharing.

• Completed physical inventory counts each month.
• Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
• Responsible for managing the sourcing processes for two(2) projects in the construction division with an estimated total budget of $1,2M.
• Relationship Management
  Share and support overall group needs respective to supply ordering/inventory management, space arrangements, new hire and contractor onboarding /termination checklist arrangements.
• Strong analytical and problem solving skills to assist internal skateholders in resolving issues.
  Identified process efficiency gaps via results analysis and recommended process improvements to managers

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Reduced overspending supplies to adjust for inflation-based cost increases.
• Electronic invoicing: verified the accuracy and completeness of invoices and researched invoice discrepancies.
• Trained and motivated employees to perform daily business functions.
• Consulted with customers to assess needs and propose optimal solutions.

• Managing the day-to-day activities of the process, including establishing priorities and work assignments.
• Developed the CM plan for the customer we had to support.
• Sharing meetings minutes with all team supporting the customer.
• SharePoint synchronization with Excel dashboard.
• Tracking compliance to policies and procedures and resolving or escalating any compliance issues.
• Database raw data extract executed using Oracle SQL for further data analysis to create reports CMDB.
• Facilitating CM audits.
• Reviewing and publishing configuration management reporting.

• Provided end-user support across all services provided by HPIT.
• Troubleshoot technical support issues of moderate to a high level of complexity.
• Wrote a case summary, resolution and added to knowledge database.
• Active Directory: user account creation and password reset
• Collaborate with domain join issues
• Upgrade all employees from Windows Vista to 7/8/10.
• Microsoft Exchange, SharePoint, Lync/Skype.
• LAN/WAN issues including a demonstrated understanding of networking basics, TCP/IP, VPN, remote access for onsite and remote HP employees.
• Hardware support either replaced or repaired according to diagnostic process, cellphone, laptop or tablet.
• Technical support to apps or add-ons such as: Microsoft Office, Citrix, SAP, Oracle.
• Adhering to SLA and KPIs metrics.
• Assisting proactively users to avoid or reduce problem occurrence.