KENNETH OROZCO REYES
Data Entry
Heredia
Summary
Dynamic and motivated professional eager to contribute expertise within a collaborative work environment. Committed to gaining valuable experience outside of academia while supporting team achievements and fostering a positive workplace culture. Seeking a stable organization that values professional growth and recognizes employee dedication. Passionate about being an integral part of a team where contributions lead to collective success.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Compliance Assistant / Data Typing
Aya Healthcare
01.2022 - Current
- Typist: Analyze high-confidence data and categorize it.
- Customer Service: Review, classify, and respond to emails.
- Task Distribution: Allocate and classify work among various team members.
- Troubleshooting: Address and resolve issues as they arise.
- Maintained compliance with regulatory standards by conducting thorough audits and ensuring accurate documentation across all departments.
- Streamlined data-entry processes, resulting in increased efficiency and improved accuracy in compliance reporting systems.
- Led training sessions for new employees, enhancing understanding of compliance protocols and fostering a culture of accountability.
- Collaborated with cross-functional teams to identify compliance gaps, implementing corrective actions to mitigate risks effectively.
- Collaborated with cross-functional teams to address potential compliance concerns, mitigating risks effectively.
Production chemical
Químicas Arji
12.2021 - 01.2022
- Production of chemical products: This includes Industrial Degreaser, Aluminum Cleaner, Sulfuric Acid, and Caustic Soda, offered in various presentation formats.
- Inventory Management: Ensure that a specified and adequate quantity of products is maintained in designated areas (particularly in high-risk zones).
- Labeling: Properly label all containers for safe usage.
- Cleanliness and Order: Uphold cleanliness and organization in all designated storage areas for each product.
- Daily Production Tracking: Keep accurate records of the quantities produced each day, across all sizes and proportions.
- Efficient Order Preparation: Prepare customer orders promptly to meet delivery deadlines.
- Order Distribution: Manage the distribution of orders from different regions or transport services within the country.
- Led the implementation of process improvements that enhanced production efficiency and reduced downtime on chemical manufacturing lines.
- Mentored junior staff on safety protocols and best practices, fostering a culture of compliance and operational excellence.
- Developed and maintained standard operating procedures for chemical production, ensuring consistency and quality across all shifts.
- Collaborated with cross-functional teams to troubleshoot equipment issues, minimizing operational disruptions and enhancing productivity.
Sales Agent
Independent company
01.2018 - 12.2018
- Direct Sales Agent for food and pharmaceutical products, including BAYER, GSK, TRIDENT, and HALLS.
- Responsible for digital billing and direct sales collection.
- Tasks include selling, dispatching, collecting, and invoicing customer orders.
- Driver Assistant duties:
- Manage daily sales revenue and ensure deposits are made into the owner's bank account.
- Maintain an adequate supply of products in the delivery truck for daily sales.
- Based on the role of Sales Agent and the specified experience, here are eight resume experience statements tailored to reflect relevant responsibilities and skills:
- Developed and maintained relationships with clients, resulting in increased customer retention and satisfaction rates.
- Conducted market research to identify potential clients, enhancing outreach strategies and boosting lead generation.
- Collaborated with team members to create effective sales presentations, leading to improved conversion rates on proposals.
- Utilized CRM software to track sales performance and client interactions, ensuring data accuracy and streamlined reporting.
Education
Degree in Computer Engineering -
Universidad Hispanoamericana
HerediaIT Update And Support Technician - Information Technology
Politecnica Internacional
Heredia01-2025
English Micro-Scholarship Program Access Generation - English Language
VIII Costa Rican-North American Cultural Center
Sabana01-2018
Skills
Teamwork Skills
Customer Service Skills
Excellent Communication Skills
Microsoft Office
Computer Skills
Friendly and Outgoing Attitude
Multitasking Skills
Communication
Ability to Work Under Pressure
Adaptability
Good time management skills
Team collaboration
Internal controls
COURSES
- English for IT 1, Cisco Networking Academy, skill for all platform
- Introduction to Cybersecurity Cisco Networking Academy
- IT Essentials: PC Hardware and Software, Cisco Networking Academy
- Cisco networks; CCNA1, CCNA2, CCNA3. International Polytechnic University
- Customer service, Pan-American University
- Computer operator, Corporación Académica Tecnológica CR PZ, S.A
- IT Update and Support Technician, Liceo de San José
- English, Centro Cultural Costarricense norteamericano.
Additional Information
Driving licenses A2, B1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Compliance Assistant / Data Typing
Aya Healthcare
01.2022 - Current
Production chemical
Químicas Arji
12.2021 - 01.2022
Sales Agent
Independent company
01.2018 - 12.2018
Degree in Computer Engineering -
Universidad Hispanoamericana
IT Update And Support Technician - Information Technology
Politecnica Internacional
English Micro-Scholarship Program Access Generation - English Language
VIII Costa Rican-North American Cultural Center