KENNETH OROZCO REYES
Data Entry
Heredia
Summary
Dynamic and motivated professional eager to contribute expertise within a collaborative work environment. Committed to gaining valuable experience outside of academia while supporting team achievements and fostering a positive workplace culture. Seeking a stable organization that values professional growth and recognizes employee dedication. Passionate about being an integral part of a team where contributions lead to collective success.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Compliance Assistant / Data Typing
Aya Healthcare
01.2022 - Current
- Typist: Analyze high-confidence data and categorize it.
- Customer Service: Review, classify, and respond to emails.
- Task Distribution: Allocate and classify work among various team members.
- Troubleshooting: Address and resolve issues as they arise.
- Maintained compliance with regulatory standards by conducting thorough audits and ensuring accurate documentation across all departments.
- Streamlined data-entry processes, resulting in increased efficiency and improved accuracy in compliance reporting systems.
- Led training sessions for new employees, enhancing understanding of compliance protocols and fostering a culture of accountability.
- Collaborated with cross-functional teams to identify compliance gaps, implementing corrective actions to mitigate risks effectively.
- Collaborated with cross-functional teams to address potential compliance concerns, mitigating risks effectively.
Production chemical
Químicas Arji
12.2021 - 01.2022
- Production of chemical products: This includes Industrial Degreaser, Aluminum Cleaner, Sulfuric Acid, and Caustic Soda, offered in various presentation formats.
- Inventory Management: Ensure that a specified and adequate quantity of products is maintained in designated areas (particularly in high-risk zones).
- Labeling: Properly label all containers for safe usage.
- Cleanliness and Order: Uphold cleanliness and organization in all designated storage areas for each product.
- Daily Production Tracking: Keep accurate records of the quantities produced each day, across all sizes and proportions.
- Efficient Order Preparation: Prepare customer orders promptly to meet delivery deadlines.
- Order Distribution: Manage the distribution of orders from different regions or transport services within the country.
- Led the implementation of process improvements that enhanced production efficiency and reduced downtime on chemical manufacturing lines.
- Mentored junior staff on safety protocols and best practices, fostering a culture of compliance and operational excellence.
- Developed and maintained standard operating procedures for chemical production, ensuring consistency and quality across all shifts.
- Collaborated with cross-functional teams to troubleshoot equipment issues, minimizing operational disruptions and enhancing productivity.
Sales Agent
Independent company
01.2018 - 12.2018
- Direct Sales Agent for food and pharmaceutical products, including BAYER, GSK, TRIDENT, and HALLS.
- Responsible for digital billing and direct sales collection.
- Tasks include selling, dispatching, collecting, and invoicing customer orders.
- Driver Assistant duties:
- Manage daily sales revenue and ensure deposits are made into the owner's bank account.
- Maintain an adequate supply of products in the delivery truck for daily sales.
- Based on the role of Sales Agent and the specified experience, here are eight resume experience statements tailored to reflect relevant responsibilities and skills:
- Developed and maintained relationships with clients, resulting in increased customer retention and satisfaction rates.
- Conducted market research to identify potential clients, enhancing outreach strategies and boosting lead generation.
- Collaborated with team members to create effective sales presentations, leading to improved conversion rates on proposals.
- Utilized CRM software to track sales performance and client interactions, ensuring data accuracy and streamlined reporting.
Education
Degree in Computer Engineering -
Universidad Hispanoamericana
HerediaIT Update And Support Technician - Information Technology
Politecnica Internacional
Heredia01-2025
English Micro-Scholarship Program Access Generation - English Language
VIII Costa Rican-North American Cultural Center
Sabana01-2018
Skills
Teamwork Skills
COURSES
- English for IT 1, Cisco Networking Academy, skill for all platform
- Introduction to Cybersecurity Cisco Networking Academy
- IT Essentials: PC Hardware and Software, Cisco Networking Academy
- Cisco networks; CCNA1, CCNA2, CCNA3. International Polytechnic University
- Customer service, Pan-American University
- Computer operator, Corporación Académica Tecnológica CR PZ, S.A
- IT Update and Support Technician, Liceo de San José
- English, Centro Cultural Costarricense norteamericano.
Additional Information
Driving licenses A2, B1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Compliance Assistant / Data Typing
Aya Healthcare
01.2022 - Current
Production chemical
Químicas Arji
12.2021 - 01.2022
Sales Agent
Independent company
01.2018 - 12.2018
Degree in Computer Engineering -
Universidad Hispanoamericana
IT Update And Support Technician - Information Technology
Politecnica Internacional
English Micro-Scholarship Program Access Generation - English Language
VIII Costa Rican-North American Cultural Center