Kevin Masis Vega
CR
Summary
Results-driven technical professional with comprehensive understanding of user support and system maintenance. Known for effective troubleshooting and resolution of technical issues. Strong focus on team collaboration and adaptability, ensuring reliable and dynamic service. Expertise in hardware and software support, along with proactive approach to problem-solving.
Overview
5
5
years of professional experience
Work History
Senior Equipment Support Technician
Lutron Electronics
08.2021 - Current
- Diagnose and resolve hardware and software issues in SMT equipment to ensure minimal downtime.
- Perform root cause analysis and implement solutions for equipment-related failures.
- Conduct preventive and corrective maintenance on SMT machines, ensuring optimal performance.
- Replace defective components and calibrate equipment to meet operational standards.
- Monitor equipment performance metrics and implement corrective actions as necessary.
- Validate and verify new product setups on SMT equipment to ensure compliance with technical requirement.
- Identify opportunities for process and equipment improvement to increase efficiency and reduce costs.
- Provide feedback to engineering teams to enhance equipment design and functionality.
- Develop and update troubleshooting guides and maintenance procedures.
Manufacturing Technician
Intel
04.2020 - 08.2021
- Validate and qualify microprocessor testing equipment to ensure accurate and reliable performance.
- Conduct regular tests on machines to verify compliance with operational standards and specifications.
- Diagnose and resolve hardware and software issues related to microprocessor testing equipment.
- Perform root cause analysis and implement corrective actions for equipment failures.
- Install and configure software updates and patches for testing systems.
- Generate detailed reports on machine performance, test results, and validation activities.
- Maintain logs of issues, troubleshooting activities, and corrective actions for traceability.
- Perform regular calibrations on testing machines to ensure accuracy and reliability.
- Perform Electrostatic Discharge (ESD) testing to ensure compliance with safety and quality standards.
- Verify that equipment and processes meet ESD control requirements to protect sensitive components.
- Collaborate with engineering and production teams to implement process enhancements.
Education
Bachelor's Degree - Electronic Engineering
Central University (UC)
San Jose , Costa Rica10-2020
Associate Degree - Electronic Engineering
University College of Cartgao (CUC)
Cartago ,Costa Rica 10-2020
High School Diploma - Quality Technician
Technological Institute of Costa Rica (ITCR)
Cartago , Costa Rica 06-2023
Certificate of Technical Studies - Residential Electricity
COSVIC INSTITUTE
Cartago ,Costa Rica06-2021
Certificate of Technical Studies - Conversational English Technician
University College of Cartago (CUC)
Cartago , Costa Rica 08-2020
Skills
- Troubleshooting abilities
- Preventive and Corrective Maintenance
- Experience with automation and robotics systems
- Problem-Solving and Analysis
Timeline
Senior Equipment Support Technician
Lutron Electronics
08.2021 - Current
Manufacturing Technician
Intel
04.2020 - 08.2021
Bachelor's Degree - Electronic Engineering
Central University (UC)
Associate Degree - Electronic Engineering
University College of Cartgao (CUC)
High School Diploma - Quality Technician
Technological Institute of Costa Rica (ITCR)
Certificate of Technical Studies - Residential Electricity
COSVIC INSTITUTE
Certificate of Technical Studies - Conversational English Technician
University College of Cartago (CUC)
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