Kevin Rojas Chacon
Cartago
Summary
Dynamic professional with a proven track record in sales and customer service at CR Express. Skilled in time management and logistics, I successfully optimized processes to enhance revenue and client satisfaction. Great at communication and teamwork, I thrive in fast-paced environments. Bachelors degree in systems engineer. Knowledge and experience with Microsoft, CRM, Sales, Customer service. Proactive peron with a strong desire to improve professionally and collaborate with others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Family Farm Business
Family Business
01.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained specialized customer service and retail sales.
- Developed strong communication by improving product collection
- Exercised leadership capabilities by successfully taking decisions and expanding the customer base.
- Assist in logistics functions
- Increased sales performance and revenue with optimization of tasks and processes.
CR Express
Cr Express
02.2020 - 02.2022
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Responsible in controlling logistics and tracking
- Attending to clients via live chat.
- Delegating tasks to others along with charging the customers and creating an invoice.
- Management skills as well as high level customer service.
Education
GED -
Colegio Universitario De Cartago
CartagoBachelor of Science - Systems Engineer
Universidad Americana
Cartago, Costa Rica 02-2017
Skills
- Sales
- Customer service
- Time management
- Communication
- Call center knowledge
- Team work and professional ethics
- Food handling
- Inventory management
Certification
Universidad Americana- Professional Ethic
Colegio Universitario de Cartago - English Conversation Technician
Academia Banking Coaching- Process Banking Manager
Servicios Integrales De Capatacion de Costa Rica -
Manipulation of food handinling
Languages
English
Intermediate (B1)
Timeline
Family Farm Business
Family Business
01.2021 - Current
CR Express
Cr Express
02.2020 - 02.2022
GED -
Colegio Universitario De Cartago
Bachelor of Science - Systems Engineer
Universidad Americana
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