Kyle Schumerth
Playas Del Coco,Costa Rica
Summary
Dynamic tour company owner with expertise in business development and customer relations. Proven track record in enhancing client satisfaction and driving growth through strategic planning and personnel management.
Overview
29
29
years of professional experience
Work History
Tour Company Owner/Operator
Self-employed
09.2018 - Current
- Developed and executed business strategies to drive growth and market presence.
- Managed daily operations, ensuring efficiency in service delivery and product quality.
- Built strong relationships with clients to enhance customer retention and satisfaction.
- Analyzed market trends to identify new business opportunities and potential partnerships.
- Developed and implemented strategic initiatives that improved service delivery and client satisfaction.
- Maximized performance by monitoring daily activities and mentoring team members.
Brewery Manager
Peter Wenzel
10.2017 - 08.2018
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Bar and Beverage Manager
Supple Restaurant Group
08.1997 - 09.2017
- Oversaw beverage inventory management ensuring optimal stock levels and minimizing waste.
- Developed and implemented innovative cocktail menus enhancing guest experience and boosting sales.
- Trained and mentored staff on beverage preparation techniques, improving service quality and efficiency.
- Led cross-functional teams in executing special events, ensuring seamless beverage service and guest satisfaction.
- Established strong relationships with suppliers, securing high-quality products at competitive prices.
- Contributed to the establishment''s reputation for exceptional service by consistently receiving positive customer feedback and recognition.
Education
BBA - Marketing
Wisconsin-Oshkosh
Skills
- Customer relations
- Small business operations
- Personnel management
- Business development
- Employee motivation
Timeline
Tour Company Owner/Operator
Self-employed
09.2018 - Current
Brewery Manager
Peter Wenzel
10.2017 - 08.2018
Bar and Beverage Manager
Supple Restaurant Group
08.1997 - 09.2017
BBA - Marketing
Wisconsin-Oshkosh