LEWIS DEVONNY

IMAS

01.2009 - Current

Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
Managed confidential information with discretion, ensuring the privacy of sensitive documents.
Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
Composed, edited and prepared correspondence and other department documents.
Performed routine clerical tasks by scanning, filing, and copying documents.
Contributed to improved workflow by organizing electronic files for easy access and retrieval by all team members.
Screened phone calls to take messages and route calls to appropriate personnel.
Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
Used [Software] and [Software] to manage accounts payable and accounts receivable.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

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Summary