Summary

Overview

Work History

Education

Skills

Languages

Timeline

LEWIS DEVONNY

Limon,LIMON

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

15

15

years of professional experience

Work History

Administrator Assistant

IMAS

01.2009 - Current

Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
Managed confidential information with discretion, ensuring the privacy of sensitive documents.
Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
Composed, edited and prepared correspondence and other department documents.
Performed routine clerical tasks by scanning, filing, and copying documents.
Contributed to improved workflow by organizing electronic files for easy access and retrieval by all team members.
Screened phone calls to take messages and route calls to appropriate personnel.
Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
Used [Software] and [Software] to manage accounts payable and accounts receivable.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Education

BBA - BILLINGUAL SECRETARY

TECHNICAL HIGH SCHOOL

LIMON, COSTA RICA

01.2005

Skills

Front office operations
Customer Engagement

Verbal Communication
File Organization

Languages

English

Native language

Spanish

Proficient

C2

Timeline

Administrator Assistant

IMAS

01.2009 - Current

BBA - BILLINGUAL SECRETARY

TECHNICAL HIGH SCHOOL