Lisa Goodman-Nichols
Springfield,MA
Summary
Ambitious Business and Economic Development Executive well-versed in recruiting, developing and retaining top-performing teams. Practiced in building strategic relationships to facilitate key business initiatives. Advanced knowledge of change management protocols and merger integration. A Strategic leader with forward-thinking innovation and creative approaches to developing revenue channels, capitalizing on market conditions and enhancing sales funnels. Consultative sales expert with proven expertise in supply chain logistics and after-sales support. Along with passionate commitment to community development nonprofit initiatives.
Overview
18
18
years of professional experience
Work History
Business Development Executive
Surdoue Boutiques
Springfield, MA
05.2011 - Current
- Created original business concept handled customer and vendor accounts through entire lifecycle, executing contracts, providing customer service and advising on methods for maximizing return from services provided.
- Optimized revenue profitability by developing pipeline of prospects using multiple research, referral and sales strategies, sustainability in VUCA environment.
- Facilitated sustainability in d and managed business development plan based on market and industry research, trends.
- Developed growth plans by identifying key marketing, sales strategies of key targets and priority service lines of multimedia from social platforms, webdesign, technical and SEO customization to global expansion.
- Responsible for Human Resources staffing, hiring and firing, training and development.
Accounts Receivables A/R Specialist
Affinity Dental Management Inc.
Holyoke, MA
03.2022 - 10.2022
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
- Assisted Comptroller performing daily downloads receivables excess of millions from bank accounts to spreadsheets excel and Quick Books, posted to GL (General Ledger) balancing accounts and month end closings.
Accounts Payable Specialist/Project Manager
Department Of Public Works And Highways
Longmeadow, MA
08.2019 - 02.2020
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Coded invoices system and other records to maintain organized and accurate records in MUNIS and excel, work orders in Cardiograph.
- Handled high-volume invoice processing with minimal supervision self motivated team player.
- Problem-solved accounts payable backlog of expenditures trained internal team members, management of vendors. Project management of new Recycling initiative implemented new database tracking for town residents.
Regional Revenue Medical Biller Specialist
Carmelite Regional Revenue Cycles Services Inc.
Holyoke, MA
10.2018 - 02.2019
- Regional Accounts receivables medical billing/claims specialist for skilled nursing facilities for various insurance companies, MassHealth, UnitedHealth Care, Travelers, Blue Cross Blue Shield, Aetna.
- Billing, processing claims through various clearing houses, physical therapy logs, in excess of seven million for VA, FL, SC and MD. Month end closing goals, and aging accounts, posting to GL (General Ledger).
Financial Advisor/Insurance Agent
Charter Oak Financial Consultants
Holyoke, MA
08.2015 - 06.2018
- Prospected by meetings or phone calls with potential clients to present insurance policies and answer questions.
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
- Delivered individualized support and broad knowledge of company products to bring targeted wealth management services to individuals with varying needs.
- Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
- Prepared proposals and conducted closing interviews to sell insurance products.
Assistant Assessor Analyst
City of Springfield, MO
Springfield, Massachusetts
08.2005 - 06.2011
- Graphic sketching of properties in CLT technical AutoCAD system (GIS) Geographical Information System, MUNIS imported the data for city website updated property cards homes, and new construction, commercial building.
- Project management of historical Cyclical inspection city audit of homes. Calculations and formulas of property assessment values.
- Assisted general public with customer service, problems solving, abatements, and business personal property taxes.
Education
MBA - International Business Management
SNHU-Southern New Hampshire University
New Hampshire11.2022
Bachelor of Science - Business Administration And Management
AIC Americal International College
Springfield05.2014
Associate of Arts - Graphic Design
STCC Springfield Technical Community College
Springfield05.2006
Associate of Arts - Design And Visual Communications
The Art Institute of Pittsburgh
Pittsburgh, PA03.1986
Skills
- Dynamic Leadership Finance, and Management Skills
- Certified Grant writer Community Economic Development
- CRM Platforms, SalesForce, Social Media platforms
- Performance Evaluations, HR Staffing, Organization
- Top Sales, Customer Service strong communication skills verbal, written, motivational and Team Leader
- Business Development Global Strategies, Sustainability VUCA, Problem Solving Data Analytics, Statistical analysis
- MAPP/CPR certifications, Sales, Use Tax, Excel, MUNIS, Quick Books, P&L, Computer Tech Savvy
- Various City Awards and Citations for Business, Community contributions and philanthropy
Community Development Initiatives
- Founder Grassroots Fundraiser- CYDC_- Community Youth & Drama Center Project Afterschool program Initiative for Youth at Risk 2001-2007. City of Springfield. Performing Arts Conflict resolution life lessons dramas, peer tutoring, computer training labs.
- Founder Grassroots Initiative- Summer S.L.A.M educational enrichment summer camp for "Youth at Risk"latchkey under privileged youth, free lunch, reading labs, leadership training, summer employment for teens. 2001-2018
- Founder Grassroots Initiative-Miss Purity Pageant-Promoting abstinence and educational academic achievements and scholarships among teen girls ages 13-17 ran 200-2007.
- Deborah Transitional Housing Project -Grassroots Initiative-for displaced abused and battered women and children.
- YEP-Youth Enterprise Project- Surdoue Boutiques community awareness project- mentorship, hands on experience business training, enterprise, internships in retail merchandise, fashion design customer service. Team up with local area schools and colleges to pair up with. 2011-Current
- Surdoue Boutiques- various fashion show fundraiser contributions to benefit the community needs at large of homeless, battered abused women, youth at risk, literacy, violence prevention and natural disasters global.
Timeline
Accounts Receivables A/R Specialist
Affinity Dental Management Inc.
03.2022 - 10.2022
Accounts Payable Specialist/Project Manager
Department Of Public Works And Highways
08.2019 - 02.2020
Regional Revenue Medical Biller Specialist
Carmelite Regional Revenue Cycles Services Inc.
10.2018 - 02.2019
Financial Advisor/Insurance Agent
Charter Oak Financial Consultants
08.2015 - 06.2018
Business Development Executive
Surdoue Boutiques
05.2011 - Current
Assistant Assessor Analyst
City of Springfield, MO
08.2005 - 06.2011
MBA - International Business Management
SNHU-Southern New Hampshire University
Bachelor of Science - Business Administration And Management
AIC Americal International College
Associate of Arts - Graphic Design
STCC Springfield Technical Community College
Associate of Arts - Design And Visual Communications
The Art Institute of Pittsburgh
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