LORNA WAHRMANN VARGAS
-
Heredia,Heredia
Summary
Detail-oriented professional with a background in Quality Assurance and Intellectual Property Law, bringing proven analytical and compliance skills. Strong ability to review complex documentation, ensure process compliance, and drive continuous improvements. Committed to enhancing customer experience through meticulous attention to detail and process optimization.
Overview
6
6
years of professional experience
2017
2017
years of post-secondary education
3
3
Languages
Work History
IP Attorney and Client Relations
Facio & Cañas
03.2024 - 10.2024
- Achieved a 98% accuracy rate in IP documentation by reviewing 150+ trademark applications, oppositions, and renewals in compliance with international standards.
- Reduced regulatory risk by 30% by identifying recurring filing errors and implementing corrective process improvements.
- Strengthened audit readiness by maintaining detailed documentation logs, supporting internal controls and external IP audits.
- Increased client satisfaction scores by 20% through streamlined documentation workflows and improved cross-team collaboration.
- Researched and interpreted laws, rulings and regulations to advise clients on business and legal matters.
Compliance Analyst (Remote)
Tegus
08.2023 - 02.2024
- Ensured 100% compliance with confidentiality standards by validating 300+ expert interview transcripts and market research reports.
- Prevented disclosure of sensitive information by executing rigorous SOP-based content checks, reducing compliance incidents to zero.
- Maintained brand consistency across all published materials by verifying formatting, structure, and content accuracy.
- Improved editorial workflow efficiency by 25% by resolving quality issues in collaboration with cross-functional teams.
Associate IP Attorney & Consumer Services
Legal Print S.A.
06.2018 - 06.2023
- Reduced documentation errors by 40% and improved processing speed by 35% by redesigning internal IP workflows.
- Ensured 100% legal compliance by reviewing and correcting over 1,000 regulatory documents aligned with national and international standards.
- Increased client communication accuracy by 25% through quality inspections of IP portfolio service processes.
- Delivered 15+ strategic reports identifying weaknesses in IP case handling, leading to a 20% improvement in service quality and compliance.
Education
Master's - ICT Law, Social Media & Intellectual Property
ESADE Law School, Ramon Llull University
Bachelor of Laws (LLB) - Technology and E-Commerce Law
University of Costa Rica
Skills
- Quality Assurance
- Root Cause Analysis
- Data-Driven Decision Making
- Risk Assessment
- Risk Mitigation
- Cross-Functional Communication
- Collaboration
- Workflow Optimization
- Automation Awareness
Additional Information
Six Sigma White Belt Certification, European Data Protection Training - IAPP, Quality Assurance Techniques and Methodologies (2023)
Timeline
IP Attorney and Client Relations
Facio & Cañas
03.2024 - 10.2024
Compliance Analyst (Remote)
Tegus
08.2023 - 02.2024
Associate IP Attorney & Consumer Services
Legal Print S.A.
06.2018 - 06.2023
Bachelor of Laws (LLB) - Technology and E-Commerce Law
University of Costa Rica
Master's - ICT Law, Social Media & Intellectual Property
ESADE Law School, Ramon Llull University
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