Luis Aguilar Sojo

Mandatory Community Work for University ( 150 hours)

Research and investigations about national and international law related with commerce activities.

Demonstrated respect, friendliness and willingness to help wherever needed.

Proved successful working within tight deadlines and a fast-paced environment.

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.

• Sorted legal documents, filing and case materials in clear, orderly systems.
• Reviewed legal information and proofed documentation for errors.
• Performed legal and general research, drafting memoranda, and correspondence.
• Organized legal filing system to maximize efficiency.

• Worked to build relationships with customers and built potential for additional sales.
• Engaged customers in social conversations to create pleasant and easy shopping experience.
• Increased sales and customer satisfaction through personalized servicing.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.