Luis Castro
San Jose
Summary
Dynamic professional with a proven track record at SSG and Boring Company, excelling in customer service and leading teams to deliver high-quality products. Expert in time management and fostering strong client relationships, I've significantly enhanced office efficiency and engineered solutions that align with strategic goals. Skilled in mentoring and process optimization, I drive success and productivity.
Overview
10
10
years of professional experience
Work History
Oficinista
SSG
01.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Agente De Viajes
Acme Floor
01.2022 - 02.2023
- Built strong relationships with clients through exceptional communication and personalized service.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
Lead Engineer
Boring Company
03.2015 - 01.2018
- Led a team of engineers to deliver high-quality products on time and within budget constraints.
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing product lineups.
- Developed and implemented preventive maintenance program covering systems.
- Mentored junior engineers, contributing to their professional growth and overall team productivity.
Education
High School Diploma -
UP La Cruz
San Jose10-2018
Skills
- Customer service
- Positive attitude
- Time management
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Oficinista
SSG
01.2024 - Current
Agente De Viajes
Acme Floor
01.2022 - 02.2023
Lead Engineer
Boring Company
03.2015 - 01.2018
High School Diploma -
UP La Cruz
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