Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Servicio al Cliente
Foundever
11.2023 - 09.2025
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Selling Partner Support
Amazon
07.2020 - 09.2020
Provided support through chat and phone, ensuring a positive customer experience.
Demonstrated empathy and professionalism in every interaction.
Effectively used multiple tools and platforms to troubleshoot and resolve customer issues promptly.
Representante de Servicio al Cliente
Sykes
10.2019 - 06.2020
Delivered bilingual support, ensuring clear and effective communication with diverse customers.
Handled a wide range of customer requests and inquiries with efficiency and care.
Thrived in a fast-paced work environment while maintaining high service standards.
Education
Bachillerato - Educación Media
Colegio Monterrey
San José, CR
12.2018
Bachelor - Electromechanical Engineering
Universidad Fidélitas
San José, CR
05.2001 -
Skills
Proficient in AutoDesk software, including AutoCAD and Revit