Luis Diego Lambraño Campos
Resumen profesional
I am someone who always strives to ensure customer satisfaction. I have extensive professional experience and a solid understanding of the industry. I am comfortable working both as part of a team and independently, depending on the situation. I am committed to learning and improving my skills in the future.
Datos destacados
1
1
year of professional experience
Experiencia
Supervisor
Vig virtual Gaming
San jose -Pavas Romosher , San jose
2023.11 - Actual
Customers service related to bets , help people with transactions and history, providing assistance for any situations they need such as problems with the systems , internet and transactions.
Manage of personal and problem solving , work under pressure.
- Monitoring of operational efficiency and the proper conduct of each workday.
- Customer service, personalized support, and follow-up across various channels.
- Overseeing the office's administrative tasks to ensure a smooth workflow.
Customer service Agent
Foundever . Capital One
San Pedro Montes de oca , San Jose
2023.02 - 2023.10
Helping the customers with problems related debit cards , accounts , Scams and procedures , providing solutions to the customers issues in any situations.
- Management of customer documentation and processing of transactions and procedures.
- Identifying customer needs and addressing concerns, requests, and inquiries.
- Technical support for customers experiencing issues with the company's products.
Formación
High school diploma -
Liceo de Alajuelita
English diploma B2+ -
Sykes Academy
2001.05 -
Enfatiza tus habilidades clave
Adaptability
Leadership
Organized
Achievement of set goals
Team motivation
Attention to detail
Results-oriented
Strong organizational skills
Employee training
Report writing
Responsibility
Task supervision
Proactivity and initiative
Excellent communication
Problem-solving
Task planning
Interpersonal skills
Idiomas
Ingles
Intermedio avanzado
B2
Cronología
Supervisor
Vig virtual Gaming
2023.11 - Actual
Customer service Agent
Foundever . Capital One
2023.02 - 2023.10
English diploma B2+ -
Sykes Academy
2001.05 -
High school diploma -
Liceo de Alajuelita