Malvern Johnson
Escazu,SJ
Summary
Supply Chain Buyer with effective experience in procurement processes, vendor negotiations, and supply chain optimization. Most recently worked as a Supply Chain Buyer at Hp Inc on a contract basis, seeking a direct hire position. Adept at sourcing, contract management, and cost analysis, with a passion for driving efficiency and results in dynamic environments.
Overview
5
5
years of professional experience
Work History
Supply Chain Buyer
HP
03.2024 - 04.2025
- Conducted spend analysis using ERP tools to optimize sourcing strategies. -Managed end-to-end procurement processes for multiple countries, ensuring timely delivery of materials and services to meet production schedules. Negotiated favorable terms and conditions with suppliers. Conducted market research and supplier evaluations in various countries to identify best sourcing options, enhancing supplier diversity on a global scale. Maintained accurate procurement records in SAP, facilitating efficient audits and reporting for international operations. Demonstrated a high level of adaptability, consistently meeting KPIs in a fast-paced.
Buyer Intern
Kerry
11.2022 - 11.2023
- Supported the procurement team by managing transportation inquiries, contracts, and deliveries. Onboarded new suppliers and maintained effective communication for smooth operations. Used SAP and ERP systems to streamline procurement processes, resulting in a 15% increase in efficiency. Assisted in the development of category management strategies for the Mexican market. Temporarily collaborated with the MX team, demonstrating flexibility and willingness to travel.
Customer Service Agent - Seasonal
Amazon
06.2020 - 12.2020
- Efficiently addressed and resolved high-volume customer service inquiries and order-related issues in both English and Spanish, ensuring customer satisfaction across MX and US markets. Achieved an NPT (Not Processed Through) rate of 90%. Managed account and shipping issues, including follow-ups, Fihro, and database management. Mentored coworkers to improve their performance and meet metrics goals.
Education
Microsoft Excel Intermediate -
Centro de Estudios y Capacitación Cooperativa
01.2021
B.Sc - International Business
National University of Costa Rica (UNA)
01.2024
Skills
- Procurement & Sourcing: SAP, ERP, Vendor Management, Contract Negotiation, Cost Analysis
- Technical Skills: Microsoft Excel, Forecasting, Power BI (Knowledge), Supply Chain Analytics
- Soft Skills: Teamwork, Problem-Solving, Adaptability, Interdepartmental Communication
- English - B2 Belt FundaTEC 2025
- Spanish - Native
Timeline
Supply Chain Buyer
HP
03.2024 - 04.2025
Buyer Intern
Kerry
11.2022 - 11.2023
Customer Service Agent - Seasonal
Amazon
06.2020 - 12.2020
B.Sc - International Business
National University of Costa Rica (UNA)
Microsoft Excel Intermediate -
Centro de Estudios y Capacitación Cooperativa
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