Sports
Hi, I’m
Manuel Córdoba
College Studend
Heredia
Summary
Friendly and reliable worker whit experience as a cashier, tourist guide and farmer, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest with solid background in different environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. High-energy farmer offering over 15 years of agriculture experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.
Overview
4
years of professional experience
1
Certification
Work History
Burger KingHeredia, Belen
Cashier
02.2023 - 03.2024
Job overview
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Contributed to store success by maintaining high standards of cleanliness throughout facility.
- Addressed customer needs and made product recommendations to increase sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Provided backup support for other departments when needed, showcasing versatility within retail environment.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Explonatur SASan Jose , Perez Zeledon
Tour Guide
01.2020 - 12.2022
Job overview
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Strengthened relationships with local businesses by collaborating on promotional events and cross promotions.
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Contributed to 15% increase in repeat customers through exceptional service and fostering long-term relationships with clients.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Planned and organized tours by determining routes, selecting sights and landmarks to visit, and coordinating transportation and accommodations.
- Developed new walking routes that highlighted lesser-known points of interest, diversifying company''s offerings and attracting wider range of clientele.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
- Informed tour members of safety risks associated with attractions, confirming customer security.
- Established positive relationships with tour members through fun and engaging conversation.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Checked tour vehicles for cleanliness, safety and functionality.
- Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of tour subjects.
- Built personal relationships with guests to promote positive experiences
Education
UCRSan Pedro, Costa Rica
No Degree from Statistics And Data Scince
05.2001
University Overview
- Completed Coursework: R-Programming for statistics , 2018
Liceo Rural El JardinPeréz Zeledon, Costa Rica
High School Diploma
05.2001
Skills
Organizational Skills
Cash handling expertise
Organizational abilities
Reliable and Responsible
Honest and Dependable
Certification
Fod handdling
Interests
Culture
Science
Photography
Timeline
Cashier
Burger King
02.2023 - 03.2024
Fod handdling
11-2022
Tour Guide
Explonatur SA
01.2020 - 12.2022
UCR
No Degree from Statistics And Data Scince
05.2001
Liceo Rural El Jardin
High School Diploma
05.2001