Marcela Ondina Escobar Molina

Manage and implement sales strategies focused on insurance intermediaries (brokers) to increase the effectiveness in closing each sale of our products and services, in order to achieve the established goal along with the growth of the portfolio and loyalty of the intermediary, in accordance with the established guidelines and policies.

• Prospect and sell to clients identified through insurance intermediaries to offer them the different products marketed by Ficohsa Seguros, in order to close each sale and thus guarantee growth of the company's portfolio in this channel.
• Advise insurance intermediaries on the different products available in the company and thus guarantee the adequate marketing of each one of them.
• General monitoring of all processes involved in the business relationship between Ficohsa Seguros – insurance intermediaries to ensure the satisfaction of the insured

My job is as an assistant in Human Development Management, I work simultaneously with the training and Corporate Social Responsibility area. It is based on administrative and human resources support, in which I perform file management tasks, record keeping, coordination of activities within the company and giving inductions to new hires

• Management of new employees:
• Management of supplies and warehouse maintaining control of supplies
• Registration and monitoring of messaging to different subsidiaries
• Control of department expenses, managing employee benefits and knowledge of the collective agreement
  Management and control of travel expenses for transporters

• Excellent ability to communicate clearly and effectively both verbally and in writing, with clients of different backgrounds and levels of experience
• Skill to quickly identify issues and find effective solutions, demonstrating critical thinking and creativity.
• Negotiate with customers within the negotiation margins established by the company.
• Follow up with customers to generate recurring sales.
  Identify potential customers and generate prospects

• Provide users with information and support regarding the products or services offered by the company. In addition, it channels complaints, claims and suggestions
• Provide detailed product information and support
• Capacity to adapt to different situations and adjust to the changing needs of customers and the business
• Skill to quickly identify issues and find effective solutions, demonstrating critical thinking and creativity.