Dynamic advertising support analyst with a proven track record at Amazon, skilled in digital marketing and campaign management. Leveraged data analysis to optimize advertising performance, enhancing ROI and client strategies. Strong communicator with a keen attention to detail, driving impactful results in fast-paced environments.
· Assisted businesses and individuals in creating and managing advertising campaigns on the Amazon platform.
· Collaborated with clients to identify target audiences and set campaign objectives.
· Selected appropriate ad formats and placements to maximize effectiveness.
· Analyzed campaign performance data to optimize results and improve return on investment .
· Managed advertising campaigns across Amazon platforms optimizing performance and maximizing ROI.
· Analyzed campaign data and metrics to provide actionable insights and improve client strategies.
· Joined Capital One in 2020 as a Fraud Transaction Analyst Monitored customer accounts for suspicious activity and investigated suspected fraud cases.
· Reviewed transactional data and analyzed patterns to identify potential fraud.
· Contacted customers to verify transactions or alert them to possible fraudulent activity.
· Ensured prompt and accurate resolution of fraud cases, protecting both customers and the company.
· Analyzed transaction data to identify and flag potentially fraudulent activities, resulting in a decrease in chargebacks.
· Collaborated with cross-functional teams to design and enhance anti-fraud strategies.
Assist in identifying problems and defining project scope for process improvements in banking.
· Support data collection and basic analysis of current banking processes (e.g., transaction times, account errors).
· Help identify root causes of issues using Six Sigma tools and assist in creating process flow maps.
· Contribute to the development, testing, and implementation of process improvements, and support monitoring efforts to ensure sustainability.