Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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Marco Alonso

Marco Alonso

Sarchí

Summary

Looking for a position where I can have the opportunity to use my skills with customers, solve problems and help the company with my effective teamwork and ideas as well as my general passion for innovation too.

Overview

11
11
years of professional experience

Work History

Pharmacy Assistant

Caja Costarisence de Seguro Social
1 2014 - 1 2021
  • Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
  • Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.

Collections Agent

Bill Gosling Outsourcing
05.2024 - 07.2024
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
  • Achieved performance goals on consistent basis.
  • Counseled debtors on payment options and arranged installment agreements.
  • Worked in call center environment handling manual and automatically dialed outbound calls.

Supermarket Cashier

Coopronaranjorl
03.2024 - 04.2024
  • Developed rapport with regular patrons through friendly interactions and personalized service, strengthening customer loyalty.
  • Resolved customer complaints and concerns in a professional manner, ensuring repeat business from satisfied customers.
  • Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming colleagues during shift changes.
  • Assisted in training new employees on cashier procedures, enhancing overall team productivity levels.

Non-Emergency Medical Driver

Caja Del Seguro Social
01.2014 - 06.2016
  • Utilized wheelchair lifts properly, ensuring patient safety while boarding or disembarking from the vehicle.
  • Provided compassionate care, understanding the unique needs of each individual patient during transport.
  • Conducted thorough pre-transport assessments to identify any potential issues or special accommodations needed for each patient.
  • Demonstrated excellent customer service skills, addressing patient concerns promptly and professionally.

Education

BACHELOR DEGREE IN ADMINISTRATION -

Universidad De Las Ciencias Y El Arte
04.2019

ENGLISH TEACHING -

Universidad Latina De Costa Rica
08.2015

Foundation And Production Training

Bill Gosling Outsourcing
Heredia, Costa Rica
05.2024

Skills

Goal setting

Personal Information

Date of Birth: 07/07/93

License B1, A2

Languages

English

Timeline

Collections Agent

Bill Gosling Outsourcing
05.2024 - 07.2024

Supermarket Cashier

Coopronaranjorl
03.2024 - 04.2024

Non-Emergency Medical Driver

Caja Del Seguro Social
01.2014 - 06.2016

Pharmacy Assistant

Caja Costarisence de Seguro Social
1 2014 - 1 2021

BACHELOR DEGREE IN ADMINISTRATION -

Universidad De Las Ciencias Y El Arte

ENGLISH TEACHING -

Universidad Latina De Costa Rica

Foundation And Production Training

Bill Gosling Outsourcing

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Marco Alonso