Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AssistantManager

Maria Blanco Sanchez

San Pablo,Heredia

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Customer Service Support Representative

Amazon
Heredia
11.2021 - Current
  • Monitored system performance to identify potential issues.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Updated account information to maintain customer records.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Responded proactively and positively to rapid change.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.

New Hires Advisor Seasonal Opportunity

Amazon
Heredia
11.2022 - 01.2023
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Increased efficiency and team productivity by promoting operational best practices.

Education

Bachelor of Science - Computer System Engenieering

Universidad Nacional
Heredia, Costa Rica
02.2020 - Current

High School Diploma -

Colegio Santa María De Guadalupe
Santo Domingo, Costa Rica
02.2015 - 12.2019

Skills

Analytical and Critical Thinking

Planning and Coordination

Customer/Client relations

Documentation and reporting

Security awareness

Verbal and written communication

Time management

Flexible and Adaptable

Dependable and Responsible

Teamwork and Collaboration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

New Hires Advisor Seasonal Opportunity

Amazon
11.2022 - 01.2023

Customer Service Support Representative

Amazon
11.2021 - Current

Bachelor of Science - Computer System Engenieering

Universidad Nacional
02.2020 - Current

High School Diploma -

Colegio Santa María De Guadalupe
02.2015 - 12.2019
Maria Blanco Sanchez