Maria Blanco Sanchez
San Pablo,Heredia
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Customer Service Support Representative
Amazon
Heredia
11.2021 - Current
- Monitored system performance to identify potential issues.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Responded proactively and positively to rapid change.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
New Hires Advisor Seasonal Opportunity
Amazon
Heredia
11.2022 - 01.2023
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Increased efficiency and team productivity by promoting operational best practices.
Education
Bachelor of Science - Computer System Engenieering
Universidad Nacional
Heredia, Costa Rica 02.2020 - Current
High School Diploma -
Colegio Santa María De Guadalupe
Santo Domingo, Costa Rica 02.2015 - 12.2019
Skills
Analytical and Critical Thinking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
New Hires Advisor Seasonal Opportunity
Amazon
11.2022 - 01.2023
Customer Service Support Representative
Amazon
11.2021 - Current
Bachelor of Science - Computer System Engenieering
Universidad Nacional
02.2020 - Current
High School Diploma -
Colegio Santa María De Guadalupe
02.2015 - 12.2019