Maria Diaz

• Developed exceptional rapport with customers to build trust and create value through guidance and support.
• Managed book of business with over 167 resellers across multiple product lines.
• Prospected new leads.
• Contributed to team success by helping train and motivate less experienced team members.
• Standardization of processes promoting several initiatives (process improvement)
• Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
• Adjusted sales strategies to recapture flagging market segments proactively identified through consistent tracking.

• Perform labeling/annotation tasks with accuracy, speed and efficiency.
• Trained and supported new team members, maintaining culture of collaboration.
• Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.

Understand performance metrics and process requirements to drive business results in live environment.

• Engagement: leading engagement committee by planning different projects to ensure team engagement.