Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Jose Vargas

Alajuela

Summary

Experienced operations manager and talented leader with over 10 years of experience utilizing exceptional planning and problem-solving abilities to enhance business plans and day-to-day activities. Results-driven and resilient professional adept at developing teams, improving processes, and increasing productivity. Possesses a solid understanding of industry trends, excellent communication skills, and a talent for identifying areas in need of improvement. Implements strategic changes with precision.

Overview

11
11
years of professional experience

Work History

Operations Manager

DDS Lab
07.2023 - Current
  • Hire the first 100 positions for the manufacturing team (operators, technicians and engineers)
  • Transfer the product lines of Dental implants and Crowns to Costa Rica
  • Lead the creation of all the process documentation (WIs, Visual aids, etc.)
  • Lead the training team to create the training plans and perform the certification process for the production lines.
  • Developed the learning curve and ramp up of the operation.
  • Create and monitor the production KPIS for the Costa Rica operation
  • Work with the finance, facilities and HR team in general topics regarding the opening of the Costa Rica site, like HR politics, budget and facility maintenance and safety
  • Work with the stakeholders to propose and implement process improvement projects
  • Work with the HR team to develop a good work environment and company culture in the team

Process Engineering Manager

Smile Direct Club
01.2020 - 06.2023
  • Company Overview: Costa Rica
  • In charge of process engineering department (10 engineers)
  • Design and update the different processes of the Costa Rica operation
  • Lead and guide the team in the implementation of new process or transferred process
  • Participate and contribute to the strategic planning process of the Costa Rica site
  • Participate and contribute to the creation of the OKRs and KPIs of the Costa site
  • Global SME of software and process validation
  • Lead and guide the engineering team in the implementation of the process improvement projects of the company
  • Lead and guide the engineering team in the operation sustaining task, such as the daily monitor of the metrics, problem solving task and general support to the operation
  • Coach and guide the process engineers to improve their soft and technical skills
  • ISO 13485 subject expert matter (Internal Auditor, participate in the ISO 13485 certification)
  • Work with the technology team in the development and implementation of new automations
  • Work with the operations team in the OPEX implementation.
  • Lead and guide the engineering team to support the quality system.

Sr Process Engineer

Smile Direct Club
03.2019 - 12.2019

Company Overview: Costa Rica

  • Create and design different processes such as software validation process, training process, change management process and others
  • Lead the implementation of different metrics like Efficiency, productivity, and yield
  • Improve the standard time of the treatment planning process, we reduce 20% of the standard time just the first year
  • Participate in the creation of the quality system
  • Work as a project manager for the setup process projects portfolio.

Production Supervisor

Abbott
02.2018 - 03.2019
  • Company Overview: Costa Rica Site B44
  • In charge of the Agilis and Boxing team
  • Guide the production line to achieve the different goals of the company
  • Developed different process improvement projects
  • Work with other teams to improve the quality of the production

Production Supervisor

Cooper Surgical
01.2017 - 01.2018

Company Overview: Costa Rica Site

  • Production supervisor in charge of a 4 production lines transfer, from Mexico to Costa Rica, the first production supervisor hired for the Costa Rica site
  • Create different documents used in the production process such as Work Instructions, Device history records, and others
  • Participate in ISO 13485 site certification

Manufacturing Engineer

Boston Scientific
01.2014 - 01.2016
  • Supported production lines to control scrap metrics and monitoring the critical operations
  • Create and modify drawings for the different tools
  • Modified the design of different tools used in the production lines of drainage catheters

Education

Master of Science - Operations Management

ADEN
Florida, USA
03-2024

Associate of Science - Operations Management

INCAE
Alajuela, Costa Rica
07-2022

Associate of Science - Process And Software Validation

QMS
San Jose, Costa Rica
03-2021

Associate of Science - Internal Auditor For ISO 13485

CONECTA
San Jose, Costa Rica
02-2021

Bachelor of Science - Industrial Engineering

Universidad Hispanoamericana
San Jose, Costa Rica
03-2019

Skills

  • Problem-solving
  • MS office
  • Operations management
  • KPI tracking
  • Decision-making
  • Production
  • Workflow optimization
  • Operations oversight
  • Team leadership
  • Staff management
  • Process improvements
  • Quality assurance controls

Timeline

Operations Manager

DDS Lab
07.2023 - Current

Process Engineering Manager

Smile Direct Club
01.2020 - 06.2023

Sr Process Engineer

Smile Direct Club
03.2019 - 12.2019

Production Supervisor

Abbott
02.2018 - 03.2019

Production Supervisor

Cooper Surgical
01.2017 - 01.2018

Manufacturing Engineer

Boston Scientific
01.2014 - 01.2016

Master of Science - Operations Management

ADEN

Associate of Science - Operations Management

INCAE

Associate of Science - Process And Software Validation

QMS

Associate of Science - Internal Auditor For ISO 13485

CONECTA

Bachelor of Science - Industrial Engineering

Universidad Hispanoamericana
Maria Jose Vargas