Summary
Overview
Work History
Skills
References
Timeline
AccountManager
Maria Maciel

Maria Maciel

Springfield

Summary

Experienced Franchise Sales Director with a demonstrated history of working in the franchise industry. Skilled in Management, Strategic Planning, Business Development, Business Strategy, and Sales.

Overview

7
7
years of professional experience

Work History

Director of Franchise Development

SYNERGY HomeCare
05.2022 - 06.2023
  • Qualify leads by quickly responding to inquiries. (e.g., marketing campaigns, organic leads, email, phone, conference, etc.)
  • Engage with prospects in a timely manner to determine if they are potentially the right franchisee.
  • Ensure that the prospect received the Franchise Disclosure Document and signed item 23.
  • Review the Franchise Disclosure Document with the prospect.
  • Host Business Overviews.
  • Setup validation calls.
  • Prepare prospects to attend Meet the Team Day (Discovery Day)
  • Gather the territory of their interest and pull demographics.
  • Gather all preliminary information to request franchise agreements.
  • Track and report on-call activity, pipeline updates, and lead generation results.
  • Update and maintain the lead database housed within CRM to ensure collected prospect information is complete, accurate, and appropriately stored.
  • Contributed ideas to concept development.
  • Worked flexible hours and weekends.
  • Skilled at working independently and collaboratively in a team environment.

Director of Franchise Development

Strategic Franchise Development, LLC
05.2016 - 04.2022
  • Managed multiple accounts at once in the service and restaurant division.
  • Qualified all leads within short time frame based on defined parameters.
  • Managed up to 200 leads and quickly responded to inquiries from various lead sources (e.g., marketing campaigns, website, email, phone, conference, etc.)
  • Tracked and reported on-call activity, pipeline updates, and lead generation results.
  • Updated and maintained the lead database housed within CRM to ensure collected prospect information is complete, accurate, and appropriately stored.
  • Qualified prospects in conversations, and gathered information to determine if they are the right fit for franchisor.
  • Prepare prospects to attend Discovery Day.
  • Ability to work in a fast-paced environment while meeting daily call goals and deadlines.
  • Traveled nationally and internationally to meet with clients and/or represent their Franchise.
  • Contributed ideas to concept development, strategic planning, and campaign development.
  • Coordinated and participated in trade shows.
  • Developed and implemented campaigns for direct mail.
  • Collaborated with the Marketing team to boost sales.
  • Collaborated on strategic business relationships with funding firms, CRM software, and marketing companies.
  • Collaborated with team members to achieve target results.

Administrative Assistant

KCP Real Estate And Property Management
2015 - 04.2016
  • Coordinated calendars and schedules for management team.
  • Prepared and organized documents.
  • Coordinated appointments to show marketed properties.
  • Collected appropriate fees for individual property transactions.
  • Developed spreadsheets, faxed reports and scanned documents.
  • Answering multi-line phones, routing telephone calls or messages to appropriate staff.
  • Filing, sorting, and handling incoming and outgoing mail.
  • Maintained the reception area and ensured its appearance was within company standards.
  • Reviewed resumes to identify eligible applicants and coordinated interviews.

Skills

  • Franchise Sales
  • Qualifying prospects
  • Knowledge in Franchise Disclosure Documents
  • Knowledgeable in Franchise compliance
  • Well-versed in Franconnect, HubSpot, Naranja, Salesforce Systems, and GbBIS
  • Critical thinking
  • Presentation Skills
  • Able to manage overall sales process From initial contact through signing of the Franchise Agreement
  • Excellent listening and verbal communication skills
  • Comfortable on phone for large portion of the day
  • Self-motivated, seven years of working remotely
  • Strong ability to prioritize and multitasking
  • Problem-solving skills
  • Bilingual
  • Fluent in Spanish
  • Negotiate

References

 

Charles Dobyns

Chief Executive Officer

417-425-7350


Lilian Gaithe

Director of HR

480-896-6167



Timeline

Director of Franchise Development

SYNERGY HomeCare
05.2022 - 06.2023

Director of Franchise Development

Strategic Franchise Development, LLC
05.2016 - 04.2022

Administrative Assistant

KCP Real Estate And Property Management
2015 - 04.2016

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Maria Maciel