Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Mariana Murillo Rodríguez

Summary

Dedicated and versatile professional with a solid background in Human Resources Analysis, Project Management, and Fraud Analysis. Possessing 2 years of experience as a Human Resources Analyst, adept at analyzing HR data, optimizing processes, and implementing effective solutions to enhance organizational performance. Skilled in employee relations, compliance, and HR systems management. Demonstrated success in project management within workspace environments, overseeing projects from conception to completion, ensuring timely delivery and stakeholder satisfaction. Additionally, experienced in fraud analysis within the banking sector, proficient in detecting and mitigating fraudulent activities, and ensuring regulatory compliance. Proven ability to adapt to diverse roles, collaborate across teams, and drive results through strategic planning and execution.

Overview

5
5
years of professional experience

Work History

Human Resources

Amazon
10.2022 - Current
  • Skilled in gathering requirements, analyzing processes, and offering impactful solutions to improve efficiency and user experience
  • Managing employee concerns, disciplinary actions, and fostering a positive work culture
  • Familiarity with labor laws, regulations, and compliance matters
  • Managing multiple tasks, handling paperwork, and maintaining records efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Worked effectively in fast-paced environments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Identified issues, analyzed information and provided solutions to problems.
  • Strengthened communication skills through regular interactions with others.

Project Manager

Nomada Workspace, Momentum Lindora
02.2021 - 03.2022
  • Develops comprehensive project plans, defining objectives, deliverables, timelines, and scopes
  • Efficiently allocates resources, including human, budgetary, and materials
  • Leads project teams, assigns tasks, and ensures coordinated efforts for progress
  • Identifies and mitigates potential risks, implementing contingency plans
  • Oversees deliverable quality, meeting set standards and client expectations
  • Addresses project issues promptly, employing critical thinking for solutions
  • Adaptable to changing scopes, priorities, while focusing on goals and deadlines
  • Identifies process improvements, implements best practices for efficiency.

Fraud Analyst

Sykes Enterprise
12.2018 - 02.2020
  • Expertise in identifying fraudulent patterns in credit card transactions
  • Proficient in conducting detailed financial analysis to spot irregularities
  • Assessing risks, devising strategies, and implementing preventive measures against fraud
  • Strong investigative skills using various tools for fraud detection
  • Knowledgeable about banking regulations and best practices in fraud prevention Capacity to analyze complex data for making informed decisions
  • Familiarity with fraud detection software and financial systems
  • (tools like Excel, SQL, Tableau, or other analytics and visualization software.) Commitment to ethical practices and confidentiality
  • Exceptional critical thinking and problem-solving abilities.

Education

High School Colegio Claretiano Heredia

Industrial Chemistry Student -

Universidad Nacional de Costa Rica

English Bachelor - Diploma -

Universidad Nacional de Costa Rica

Business Administration - Bachelor -

Universidad Nacional de Costa Rica

Skills

  • Leadership
  • Assertive Communication
  • Listening and attention capacities
  • Order and Organization
  • Personal Responsibility
  • Interpersonal relationships for team work
  • Continuous Learning
  • Discipline
  • Good manage of time
  • Adaptable
  • Written and verbal communication skills
  • Teamworker
  • Customer success
  • Microsoft Office Package (Excel, Word, PowerPoint, etc)
  • Strategic Planning
  • Management Development
  • Customer Relations

Additional Information

Familiar with Microsoft Office Suite, including Excel, Word, and PowerPoint, proficiently utilizing these tools to analyze data, create reports, and effectively communicate information.

Languages

Spanish
Native language
English
Proficient
C2

Timeline

Human Resources

Amazon
10.2022 - Current

Project Manager

Nomada Workspace, Momentum Lindora
02.2021 - 03.2022

Fraud Analyst

Sykes Enterprise
12.2018 - 02.2020

High School Colegio Claretiano Heredia

Industrial Chemistry Student -

Universidad Nacional de Costa Rica

English Bachelor - Diploma -

Universidad Nacional de Costa Rica

Business Administration - Bachelor -

Universidad Nacional de Costa Rica
Mariana Murillo Rodríguez