Maricruz Vega Campos

In charge of all import shipments of key accounts and customers, to provide them with excellent customer service and to be carried out as quickly as possible. Coordinate fully assigned shipments. Receive pre-alerts from different international transport departments. Receive and execute instructions provided by customers for the correct handling of loads. Request for documentation that is not complete. Notifications to customers of the arrival of their cargoes. Among other functions, from tracking to the invoicing of shipments.

• Created and transmitted accurate documentation to governmental agencies for import activities.
• ·Sorted and organized files, spreadsheets, and reports.
• ·Participated in workshops and presentations related to projects to gain knowledge.
• Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.

Selected as a person who is in charge of the monitoring and coordination of the logistics of the import and export services of cargo shipments by air, sea and Courier, review of documentation, support in the process of the supply chain as a bridge between the operational area and the
clients.

• Analyzed problems and worked with teams to develop solutions.
• Coordinated and negotiated contracts to facilitate freight movements.
• Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
• Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.

Temporary contract in functions as implant, for the area of costs and payments of imports, in order to achieve the correct and effective closure and liquidation of different shipments. In charge of keeping different reports up to date and complete, with substantial information for these closures. Review of account statements to different providers.

• Provided key administrative assistance to senior management.
• Managed administrative tasks for partners and associates.
• Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.

In charge of the imports of perishable products, so that they were carried out through the correct operation and logistics of the imports in the corresponding time and form, review of documents, coordination of placements and custodians. In charge of payments and costing at the Costa Rican and regional level.

• Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
• Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
• Coordinated and check all contracts to facilitate freight movements were applying correctly.
• Coordinated company product shipments and international transactions to eliminate freight delays.

Work related in financial areas and billing of services, customer service and contact of shipping companies in charge of international trade logistics, sending daily reports to them, and maintained the tasks in order.

For administration , validate all the Permits and bonds for the drivers, were in time in port for dispatched of containers, verify dispatch times and routes are complied with according to what is stipulated by the drivers.

• Processed payroll by validating work hours and attendance of Drivers employees
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Used accounting software to issue tax returns and prepare consolidated reports.

Internship carried out in areas such as invoicing, logistics necessary in international trade, classification and knowledge of documents required for trade (Bill of lading, DUAS, phytosanitary, DUCAS, TLC, incoterms) Carrying out merchandise samples, together with officials from the Ministry of Finance and ministries such as MAG and SENASA.

• Prepared project presentations and reports to assist senior staff.
• Explored new technologies and approaches to streamline processes.
• Check that the documentation of the customs procedures is in order with the jurisdiction
• Gathered, organized and input information into digital database.