Mariela Obando Rodriguez

• Delivered feedback constructively to enhance staff performance.
• Reviewed processes and practices regularly to achieve business goals.
• Took ownership of escalated customer issues and followed through to resolution.

• Obtained deposits and balance of payments from clients.
• Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
• Assisted customers with placement of refunds and exchanges.

• Visited current and potential clients to promote company products and services
• Delivered presentations and demonstrations to persuade clients to buy new services and products.
• Assisted customers with complaints and doubts about the warranty or technical data, of the vehicle or the credit.

Advise the customer in the purchase of a new vehicle and manage his personal credit with the best negotiable conditions.

• Obtained deposits and balance of payments from clients.
• Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
• Assisted customers with complaints and doubts about the warranty or technical data, of the vehicle or the credit.