MARIO CORDERO ROJAS

Managed a diverse team of IT professionals and project managers in providing efficient PM technology services across the organization

• Developed technology and business strategy to ensure smooth migration and Citi and Citibanamex bank's divestiture
• Managed an annual budget of $3M, leading to an overall cost reduction of 20% in IT/Contracts/Infrastructure expenditures
• Launched a communication program for staff, resulting in a 30% increase in program visibility, decision making proficiency among execution and upper management members
• Ensured compliance with industry regulations and organizational policies throughout the program lifecycle, mitigating potential risks or liabilities for the company.

• Facilitated stakeholder communication, leading to improved alignment between business objectives and program goals.
• Led process improvement initiatives by conducting thorough analyses of existing workflows, identifying bottlenecks and redundancies that hindered progress toward established targets.
• Established clear performance metrics for tracking program success, enabling informed decision-making processes throughout each project's duration.

• Responsible of planning and execution of multiple strategic/tactical technology and business programs across LATAM & US
• Developed and deployed new financial reporting structure with Senior Management, AP/AR, and System DBAs reducing time from 1 hour to 5 minutes (90%) generating reports in OBIIE for BI financial tracking, resulting in annual cost savings of +15%
• Promoted team collaboration without boundaries with virtual community and communication tools which increased quality, lowering costs and reducing project schedule length
• Reorganizing IT programs based on portfolio evaluation, prioritization based on value, ROI or business impact
• Managed multiple technology projects 4 program releases per year; budget ranging $3 to 5M; matrix team avg. of 20 members - 70% global resources, contractors and vendors
• Fostered a culture of robust and comprehensive documentation both internally and externally reducing the number of customer support requests by 20% year by year since 2018
• Audit and compliance assurance of PMO standards, Project Agile best practices and regulatory requirements across the region
• Managing transformation and automation projects applying ML technologies such as Chatbots, RPA, Dashboarding, KPI development centers

• Responsible of managing IT & Technology portfolio projects including engineering infrastructure, software and third-party integrations
• Managing an annual program budget of $2M approx. Budgeting and cost analysis, schedule plans, tasks estimations and follow-up, dashboarding and reporting
• Defined Platform Roadmap and the ‘2015 Release Schedule' for Quick Strike; Obtained buy-in from all teams
• As ScrumMaster, coached the product owner and team to build the product backlog, facilitated the daily scrum, and removed impediments to help team meet the sprint goal
• Led a program of five projects to implement the ServiceNow IT Service Management software suite
• Developed and implemented a number of processes to improve quality and increase productivity in the areas of data quality, code maintainability and customer service.
• Performed risk management to minimize high complexity project's risks

• Led teams through the full software development life cycle, including requirements, design, development, and product testing and production deployment
• Managed a development team (6-9 developers), achieved excellent performance and productivity results
• Managed agile projects through sprint framework by inspiring cross-functional, self-organizing teams to produce shippable code deployed in quarterly releases
• Managed project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.