Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Mario  Pacheco

Mario Pacheco

Commercial Director
The way to get started is to quit talking and begin doing.
Walt Disney

Summary

Commercial director and sales professional. More than 30 years of experience in the region of America and the Caribbean. Ability to analyze, plan and execute strategies based on the fulfillment of objectives. Skilled negotiator and strategist who takes full advantage of resources to meet the sales forecasts in an efficient and effective manner. Experienced in working under the E.V.A. system (economic value added) and ISO standards. Oriented to work by objectives, good communicator, excellent social relations, pay special attention to detail, self-motivated and a flexible team player. Multitasking, with a background developing recommendations that drive strategic growth. Passionate professional participating in key sales meetings and defining long-term sales strategies. Offering exemplary collaboration, team oversight and decision-making skills. Personable individual with seasoned leadership and communication skills. Bilingual. With years of leading portfolio strategy and determining competitive information across multiple sectors.

Overview

22
22
years of professional experience
21
21
years of post-secondary education
1
1
Language

Work History

Commercial Director for Latam and Caribbean

Portmeirion Group
New Jersey
09.2021 - Current
  • Developed strategic initiatives based upon company objectives aimed at accelerating growth.
  • Provided extensive leadership by effectively communicating strategic goals and plans.
  • Implemented strong training program enabling employees to improve and build upon both professional and personal growth.
  • Conducted research to develop detailed business plans for commercial opportunities and expansion.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Supervised breaking news coverage and determined priority for stories within each broadcast.
  • Developed project budgets and managed production costs.
  • Evaluated scripts to identify creative strategies and resource needs.
  • Presented production ideas and determined creative scenarios for production and delivery.
  • Devised and implemented strategies to create new revenue streams and cut operational costs.
  • Conducted meetings with staff to discuss production progress and to attain production objectives.
  • Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
  • Participated in meetings with producers and production crew to keep program in step with creative vision.

Sourcing Specialist

Aden And Anais
New York City
01.2021 - 11.2023
  • Supported gross profit goals by negotiating and controlling costs, lead times, freight terms and purchase quantity requirements.
  • Evaluated new supplier capabilities to significantly reduce risks, improve operational visibility and create greater value for products and services.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Incorporated benchmarking to drive value creation, internal growth and cost savings throughout supply chain.
  • Developed long-term partnerships with key suppliers to improve performance across supply chain, generate greater cost efficiency and enable business to grow and develop.
  • Utilized root cause analysis to address internal and external non-conformance issues and apply corrective action or intervention to prevent reoccurrence.
  • Researched new vendors and partners to obtain most cost-effective pricing for goods.
  • Developed sourcing strategies to improve procurement processes, supplier relationships and capability development to optimize supply chain.
  • Searched for hard-to-find items and found high-quality, reliable vendors.
  • Facilitated supplier development programs to create productive partnerships that support production performance and quality objectives.
  • Collaborated with finance, procurement and operations leaders on global sourcing projects.
  • Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.

General Director

Property Hunters Media Group
San Jose
09.2010 - 12.2019
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Worked closely with organizational leadership to guide operational strategy.
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Evaluated scripts to identify creative strategies and resource needs.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Oversaw supply chain functions to verify inventory levels and budget adherence.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Optimized operational processes using analytics tools to address client-specific metrics.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Drafted and distributed reports to clients with critical business decisions.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Monitored expenditures to mitigate risk of overages.
  • Monitored and coordinated workflows to optimize resources.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Worked with employees taking into account customers needs and employee strengths.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Development and New Market Manager

Atlas Industrial S.A
Heredia
09.2001 - 09.2004
  • Who was part of the Electrolux Company, now Mabeca
  • My responsibility included North and South America, Belize, Panama, and the Caribbean
  • White goods industry
  • Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
  • Networked in market to build partnerships and connections with prospects.
  • Coached sales team members in effective selling strategies and closing techniques.
  • Serviced accounts regularly to effectively upsell and cross-sell core and peripheral products.
  • Achieved monthly sales targets consistently by pursuing new business.
  • Made strategic and successful decisions by documenting and tracking with EVA system.
  • Managed team scheduling and coordinated appointments between sales teams and prospects.
  • Built brand awareness in local market and increased penetration with proactive strategies.
  • Traveled to customer sites to demonstrate products, answer questions and close contracts.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Directed work of sales professionals at multiple offices across the region..
  • Qualified and handed off prospects ready for next steps in sales process.
  • Maximized customer satisfaction by effectively coordinating service delivery for customers across territory.
  • Maximized customer satisfaction by effectively coordinating service delivery customers across territory.
  • Maximized customer satisfaction by effectively coordinating service delivery for customers across territory.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Facilitated business by implementing practical networking techniques.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Organized promotional events and interacted with community to increase sales volume.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Managed accounts to retain existing relationships and grow share of business.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Built relationships with customers and community to establish long-term business growth.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Implemented systems and procedures to increase sales.
  • Developed compelling presentation decks to gain approval for ideas and communicate results.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.


Education

High School Diploma -

Lisgar High School, Ottawa Ontario Canada
09.1984 - 06.1987

J.D. - Attorney At Law

Universidad De San José, San Jose Costa Rica
01.1989 - 07.2004

MBA - Business Administration And Management

Universidad Fidelitas, San Jose Costa Rica
01.2002 - 12.2004

Skills

Commercial strategy development

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Accomplishments

  • Achieved brand awareness and recognition by completing the introduction of the products with accuracy and efficiency.
  • Resolved disagreements with clients which led to the continuity of the commercial relationship.
  • Collaborated with a government and industry team in the negotiation of the CARICOM Free Treaty Agreement.
  • Achieved the growth of the market share through effectively sales strategies.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Commercial Director for Latam and Caribbean - Portmeirion Group
09.2021 - Current
Sourcing Specialist - Aden And Anais
01.2021 - 11.2023
General Director - Property Hunters Media Group
09.2010 - 12.2019
Universidad Fidelitas - MBA, Business Administration And Management
01.2002 - 12.2004
Development and New Market Manager - Atlas Industrial S.A
09.2001 - 09.2004
Universidad De San José - J.D., Attorney At Law
01.1989 - 07.2004
Lisgar High School - High School Diploma,
09.1984 - 06.1987
Mario PachecoCommercial Director