Marlon Andrés Gutiérrez Castillo
Accounts Receivable Analyst
Heredia
Summary
Finance professional with strong analytical skills and proven track record in managing and optimizing accounts receivable processes. Adept at leveraging financial software to streamline operations, enhance accuracy, and boost collections efficiency. Known for fostering team collaboration and adapting to evolving business needs, ensuring reliable and impactful results. Skilled in data analysis, problem-solving, and maintaining client relationships.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Accounts Receivable Analyst
CMA CGM
09.2024 - Current
- Accounts Receivable Analyst/ Cash & Credit Management Specialist
- Manage portfolio with more than 350 customers, more than $10 Million Outstanding balance.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
Collections Associate Agent
Genpact
03.2024 - 07.2024
- Enhanced client satisfaction by maintaining a professional and empathetic approach during interactions.
Call Center Agent
TransUnion
12.2021 - 01.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Customer service
Concentrix Google Account
01.2021 - 11.2021
- Google Domains
Education
Computer Engineering - System Engineer
Universidad Hispanoamericana
Heredia12-2027
High School Diploma and Technical certificate - Network Computing
Colegio Técnico Profesional De Heredia
Heredia12-2020
General Education Diploma -
Liceo De Heredia
Heredia12-2017
Skills
- Microsoft Excel
- Experience with SAP systems
- GETPAID
- Effective time management
- Accounts receivable analysis
- General ledger
Accomplishments
- Early Top Performer - Awarded Top Performer within less than 3 months at the company
- Account Receivable Optimization - Reduced overdue account balances by 50% within six months
- Receivables management success - Managed a portfolio worth $8 million in outstanding balances
- Training Excellence - Trained 5 new collection agents consistently
Timeline
Accounts Receivable Analyst
CMA CGM
09.2024 - Current
Collections Associate Agent
Genpact
03.2024 - 07.2024
Call Center Agent
TransUnion
12.2021 - 01.2024
Customer service
Concentrix Google Account
01.2021 - 11.2021
Computer Engineering - System Engineer
Universidad Hispanoamericana
High School Diploma and Technical certificate - Network Computing
Colegio Técnico Profesional De Heredia
General Education Diploma -
Liceo De Heredia
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