Andrea Lucia Miranda Murillo
Desamparados
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Representative
Pelutti SA
01.2021 - Current
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
Tutor
Universidad de Costa Rica
03.2018 - 12.2022
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
Volunteer
San Miguel Nursing Home
01.2015 - 10.2016
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Provided support and companionship to patients in need of assistance.
- Reported patient requests, concerns and other observations to staff.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Bachelor - Agricultural Economics
Universidad De Costa Rica
Montes De Oca07.2024
English Diploma - English
Fidélitas University
San Jose06.2024
High School Diploma -
Liceo Teodoro Picado
Alajuelita12.2017
Skills
- Excellent Listening Abilities
- Multitasking Capabilities
- Problem Solving
- Patience Maintenance
- Interpersonal Skills
- Positive Attitude
- Time Management Abilities
- Adaptability and Flexibility
Certification
- Certified technical accountant, Liceo Teodoro Picado - 2017
Timeline
Sales Representative
Pelutti SA
01.2021 - Current
Tutor
Universidad de Costa Rica
03.2018 - 12.2022
Volunteer
San Miguel Nursing Home
01.2015 - 10.2016
Bachelor - Agricultural Economics
Universidad De Costa Rica
English Diploma - English
Fidélitas University
High School Diploma -
Liceo Teodoro Picado
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