MAURICIO LANG ALONSO

• Equipment & Spare Parts Buyer for 4 Specific Manufacturing Sites across USA and Brasil.
• Relationship Management and value negotiation with Key Equipment Suppliers
• Market Research and Supplier base expansion for equipment & parts suppliers according to plant needs
• Pre-negotiated and created Coupa automated Content through forms and catalogs for specific suppliers & needs.
• Execute Cost improvement strategies with internal stakeholders through benchmarking and market research.
• Intervened with suppliers at time critical crisis purchases ensuring business continuity and value creation.
• Average 16% yearly Savings generation for specific NA manufacturing sites
• Train and develop capability for +20 site users on Purchases Processes

Maintained user satisfaction and relationship in purchases for 140+ assigned R&D specialists

• Compliance assurance with suppliers with NDA contracts and laboratory test negotiations
• Managed +$25.000.000 in spend during the year in role in $10.000 to $100.000 purchases
• Serve as purchases expert and mentor new users within the process to follow.
• Evaluate and assess risks for new supplier registrations.

• Consultant focused on final consumer during Digital Strategy consulting:
• Development of Customer Experience Design consultancies for clients on Retail industry.
• Digital Growth & Transformation consultancies for 6 different clients on Retail & Services industries
• New Business and Client generation for retail and services industries
• Growth strategy and digital architecture planning for clients in assigned industries
• ROI & objectives mapping for assigned clients

Customer Experience & Marketing Consultant

• Monthly Inbound Marketing Campaign Generation for assigned Key Accounts & ecommerce's
• Client Relationship Manager for Retail & Services industries
• ROI tracking analysis for marketing campaigns and Digital strategies

Project Manger for Digital Transformation.

• Managed multiple projects simultaneously by prioritizing tasks/deliverables according to urgency, resource availability, and alignment with client´s expectations.
• Mediation between technical team and client requirements for scope and sprints definition (Product Owner functions)
• Daily meetings leadership to ensure prioritization and support for 4 developers
• Delivered exceptional customer satisfaction by focusing on addressing client concerns and meeting or exceeding expectations throughout the engagement process.