Hi, I’m
Denver Orlando Palmer Brown MBA
Senior Solutions Architect
Heredia,H
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Affable Solutions Consultant with 15+ years of experience helping companies connect customers with ideal solutions. Dedicated to taking ownership of full customer lifecycle, from pre-sale education to post-sale support. Consistently evangelizes for high-quality products and exceptional services. Keen to form strong, lasting business relationships between clients and providers.
Dependable Solutions Architect skilled at forming lasting bonds with clients and customers by carefully addressing needs and fulfilling business goals. Perpetually available to address customer concerns. Keen to help companies connect clients with solutions to perfectly meet needs while driving internal revenue growth.
Overview
20
years of professional experience
8
years of post-secondary education
3
Languages
11
Certificates
Work History
VMware Inc.Heredia
Senior Solutions Consultant
2013.06 - Current (13 education.years_Label & 2 education.months_Label)
Job overview
- Worked with CXO's, IT Managers, IT Leaders, Decision takers from telco, government and major companies in region of south of USA, Central America and Caribbean.
- Developed and managed complex sales programs and project structures, schedules, budgets and resource plans.
- Regularly exceeded performance goals and boosted expectation by 130%.
- Communicated and presented complex sales and engineering concepts to prospective users clearly and with constant customer focus.
- Verified construction documentation to meet client requirements and vision.
- Evaluated project requirements to identify and mitigate risks.
ITS InfocomSan Jose
Presales Consultant
2008.10 - 2013.01 (4 education.years_Label & 3 education.months_Label)
Job overview
- Contributed additional revenue to sales plans through resale opportunities.
- Worked with customers and engineering team to determine equipment needs and system requirements.
- Delivered technical presentations matching audience level of expertise to explain products and services to customers.
- Tracked sales data for analysis and forecasting.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Collaborated 10+ with vendors to locate replacement components and resolve advanced problems.
CiscoSan Jose
Senior Technical Consultant
2003.03 - 2008.09 (5 education.years_Label & 6 education.months_Label)
Job overview
- Collaborated with stakeholders to transform client requirements into turnkey solutions.
- Recommended technology upgrades to improve client security.
- Troubleshot systems comprised of security alarms and Internet connectivity.
- Analyzed client business processes to propose optimal software applications for unique requirements.
Education
HarvardBoston, USA
MBA from Systems Engineering Specialized in Cybersecurity
2019.08 - 2020.09 (1 education.year_Label & 1 education.month_Label)
Universidad De BarcelonaBarcelona, Spain
MBA from International Business Administration
2017.03 - 2019.07 (2 education.years_Label & 4 education.months_Label)
Universidad Latina De Costa RicaSan Jose
Bachelors Degree from Business Administration And Management
2012.11 - 2017.11 (5 education.years_Label)
Skills
Product Evangelism
Technical Requirement Design
Proof of Concept (PoC) Demonstration
MultiCloud Applications
Accomplishments
- Supervised team of 8 staff members.
- Achieved leading and closing the largest Telco Solution in LATAM by completing the design and deployment of 27 data centers in 9 countries with accuracy and efficiency.
Certification
CISCO CCNA
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
VMWARE VCP CMA
2019-10
Harvard
MBA from Systems Engineering Specialized in Cybersecurity
2019.08 - 2020.09 (1 education.year_Label & 1 education.month_Label)
VMWARE VCAP NETWORKING
2018-11
VMWARE VCAP DCV
2017-10
Universidad De Barcelona
MBA from International Business Administration
2017.03 - 2019.07 (2 education.years_Label & 4 education.months_Label)
VMWARE VCP NETWORKING
2016-10
VMWARE VCP DCV
2014-06
Senior Solutions Consultant
VMware Inc.
2013.06 - Current (13 education.years_Label & 2 education.months_Label)
Universidad Latina De Costa Rica
Bachelors Degree from Business Administration And Management
2012.11 - 2017.11 (5 education.years_Label)
CISCO CCIE WRITEN
2012-11
CISCO CCIP
2011-11
CISCO CCDP
2010-11
CISCO CCNP
2009-06
CISCO CCDA
2008-11
Presales Consultant
ITS Infocom
2008.10 - 2013.01 (4 education.years_Label & 3 education.months_Label)
CISCO CCNA
2008-10
Senior Technical Consultant
Cisco
2003.03 - 2008.09 (5 education.years_Label & 6 education.months_Label)