Promote a red of people working to the water protection and the environment
Generate agreements to protect the water sources and environment
Promote environmental awareness that generates conservation actions
Preparation of funded projects
Environment education
Managed company schedule to coordinate calendar.
Entered data, generated reports, and produced tracking documents.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Used job-related software to draft and finalize written correspondence and documentation.
Coordinated and scheduled meetings and appointments.
Informed and supported business leaders through consistent communication and administrative support duties.
General Coordinator
Eco Aventura Tours
01.2011 - Current
Greeted clients and provided them the information
Handled WhatsApp groups to provide hiking and adventure tours
Managed the itinerary and the logistics
Cared people´s injuries during the activity.
Enhanced communication channels among team members, ensuring clear understanding of project objectives and responsibilities.
Served as a trusted advisor to senior leadership on matters pertaining to project management best practices, industry trends, and organizational strategy alignment.
Implemented quality control measures to ensure deliverables met or exceeded client expectations while adhering to industry standards.
Management Representative
Rizos Beauty Salon
09.1992 - Current
Greet, register, and assignee appointments to the clients
Performer appointments, cancellations, and modifications.
Handle cash, credit card and another payments
Answered telephonic and in-person queries.
Enhanced customer satisfaction levels by addressing concerns promptly and implementing targeted solutions.
Managed budgets responsibly, ensuring optimal allocation of resources to drive organizational growth and success.
Facilitated open lines of communication among team members, promoting a positive work environment conducive to innovation and problem solving.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Solid waste management commission
Municipality Of Palmares
01.2006 - 01.2007
Establish guidelines to promote a recycling culture in the community
Promote the creation of the environmental office in the municipality
Carry out cleaning actions in green areas and rivers.
Collaborated with key stakeholders to establish strong partnerships, driving mutually beneficial results for all parties involved.
Education
Bachelor of Science - Management of Natural Resources
Distance National State University
San Jose
01.2018
High School Diploma -
Palmares High School
Palmares, Alajuela
01.1990
Skills
Languages: Spanish (native), English (A1/B1) improving
Microsoft Office, good verbal communication, ease of taking constructive criticism, have ease in working as a team, have leadership capacity, critical/logical thinking, have good organizational skills, proactive, responsibility and empathy, criteria for making decisions, good customer service, research capacity
Customer Service
Relationship Building
Work Planning and Prioritization
MS Office
Schedule Coordination
Presenting Ideas and Plans
Information Collection
Event Planning
Attention to Detail
Team Collaboration
Creative Thinking
Mail handling
Calendar Management
Google Drive
Billing and coding
Certification
Dream Builder Program - Financing your dream - Dream bigger - Resilience. We.3A., 2023
Cost Evaluation Course, INA, June 2021
Fundamentals of agroforestry and principles of organic agriculture, Fortuna, San Carlos, 2019
V Analysis Forum: Preservation and Sustainable Use of Water Resources, I Central American Fair on Community Water Management, San Jose, Costa Rica, 2010
Solid and Liquid Waste Management Course, María Elena Fournier S. UNED, 2009
Institutional project: Rational management of water, energy and solid waste, UNED, 2009
First International Congress on Wildlife Conservation and Management, Heredia, Costa Rica, 2005
I Analysis Forum: Preservation and Sustainable Use of Water Resources in Basins, Oceans and Aquifers, San Jose, Costa Rica, 2006
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Coordinator's Assistant
Aguas Viven Foundation
09.2023 - Current
General Coordinator
Eco Aventura Tours
01.2011 - Current
Solid waste management commission
Municipality Of Palmares
01.2006 - 01.2007
Management Representative
Rizos Beauty Salon
09.1992 - Current
Bachelor of Science - Management of Natural Resources