Melany Samanta Delgado Artavia
Acosta ,Costa Rica
Summary
Dedicated and empathetic Spanish–English interpreter with solid experience in finance, business, healthcare, housing, insurance, and mortgage contexts. Currently providing real-time remote interpretation services at TransPerfect Connect for clients across the U.S. and beyond. Graduated with honors as a Professional Technician in Language Translation and Interpretation. Skilled in remote interpreting platforms, specialized terminology, and cross-cultural communication. Currently expanding language skills in French and Italian. Eager to contribute to an international organization committed to clear communication, cultural diversity, and global cooperation.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Interpreter
TransperfectConnect
Alajuela, Provincia de Alajuela
02.2025 - Current
- Interpreting in real-time for clients in the fields of health care, medicine, insurance claims, banking, emergency housing support, University/schools and customer service.
- Applying consecutive and simultaneous interpretation techniques under pressure.
- Aided social workers in communicating with non-English speaking clients; improved service delivery.
- Managed over 45 customer calls per day
English tutor
Independent contractor
San José, Provincia de San Jose
01.2022 - Current
- Develop personalized tutoring plans based on student´s unique needs and goals
- Incorporated visual aids and interactive activities to enhance student engagement.
- Conducted research on lesson topics to ensure accuracy and relevance.
- Managed session time effectively to maximize productivity and maintain student interest.
Education
Degree in Professional Language Translation - Modern languages
ULACIT
Costa Rica 01.2023 - 12.2024
Skills
- Consecutive and Simultaneous Interpreting
- Medical, Healthcare, Financial, Shelter, Business, and Public Service Interpretation
- Remote Telephonic Interpreting Experience
- Fluency in Spanish (Native) and English (B2)
- Specialized Vocabulary Knowledge (Medical, Financial, Shelter,insurance)
- Excellent Listening and Note-Taking Skills
- Interpersonal Communication and Empathy
- Excellent Customer Care and Service Orientation
- Cultural Sensitivity and Awareness
- Efficient Terminology Research Techniques
- Confidentiality and Ethical Standards
- Strong Attention to Detail and Quality Assurance
- Adaptability to Various Contexts and Technologies
- Time Management and Multitasking in High-Pressure Situations
- Commitment to Continuous Learning and Improvement
Languages
Spanish
Native
English
Advanced
Italian
Elementary
French
Beginner
Certification
- English Language Proficiency – UCR Modern Languages
- Italian Language Certification (A1) – European Academy
- Banking & Financial Technology Certification – Colegio de Tabarcia
- National English Festival (MEP) – Impromptu Speech Recognition Award
Online courses (LinkedIn Learning)
- Business Ethics & Cultural Inclusion
- Emotional Intelligence & Communication
- Public Speaking & Teamwork
- Fundamentals of Project Management
- Presentation Design and Visual Communication
Timeline
Interpreter
TransperfectConnect
02.2025 - Current
Degree in Professional Language Translation - Modern languages
ULACIT
01.2023 - 12.2024
English tutor
Independent contractor
01.2022 - Current
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