Melissa Hernández Salazar
Criminologist
Alajuela
Summary
Criminology graduate with strong skills in behavioral analysis, research, and social prevention. Experienced in business administration, customer service, and team coordination through management responsibilities in a family-owned business. Demonstrates strong leadership, problem solving, and communication skills. Advanced English proficiency (C1) with the ability to work in international and multicultural environments.
Overview
7
7
years of professional experience
Work History
Administrator / Customer Service Carnicería
Carnicería San Pablo
03.2019 - 12.2025
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
Education
Bachelor's Degree - Criminology
Licentiate Degree in Criminology Universidad Libre De Costa
Alajuela01.2025
High School Diploma -
High School Diploma Colegio Bilingüe Privado Santa Teresa
Alajuela12.2019
Skills
Office administration
Attention to detail
MS office
Administrative support
Behavioral analysis
Research and investigation
Data analysis
Knowledge of legal and security frameworks
Conflict resolution
Leadership and team coordination
Customer service and communication
Staff management
Timeline
Administrator / Customer Service Carnicería
Carnicería San Pablo
03.2019 - 12.2025
Bachelor's Degree - Criminology
Licentiate Degree in Criminology Universidad Libre De Costa
High School Diploma -
High School Diploma Colegio Bilingüe Privado Santa Teresa