Marco Antonio Gomez Zuniga

• Oversee the strategic direction of the company.
• Develop commercial and sales strategies for the company. Directed evaluation of financial, operational, and sales structures to plan improvements with a 20% increase in operating efficiencies.
• Develop and promote strategic alliances with different companies. Increase of 65% of new alliances of strategic companies.
• Adopted a global vision and generated a commercial strategy in other countries in the Central American region. New potential clients increased by 86%.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts

• Manage and maintain strong relationships with existing and new customers, ensuring efficient and cost-effective software delivery operations
• Lead, grow, and mentor an enthusiastic team of over 300 high-energy, high-performing professionals and develop them into successful leaders
• Working closely with other core business functions to ensure are kept up to date with all relevant details to ensure high quality (via delivery managers)
• Innovation Committee Lead
• Project Management - Leading a Mobile Applications team for U.S. Clients.

• Consolidate our financial products such as NovaBank® The Omnichannel Solution, NovaMP(SINPE Payments), NovaToken (SoftToken 2FA), NovaSign.
• Project Management - Leading a Mobile Applications team for U.S. clients.
• Management of special projects (current clients
• Innovation Committee Lead.

Senior Project Manager for these clients:

• Scotiabank Costa Rica and Panama TechLead and Advisor Mobile Apps.
• Costa Rican Electricity Institute (ICE Telecommunications since 2011 +50 Projects).
• Costa Rican Electricity Institute (ICE Energy since 2017).
• ITAÚ Bank Panama (Technical Support, Web Development, Apps Development).
• INS Costa Rica (National Insurance Institute) - Apps Development.
• National Register - Costa Rica.
• ARESEP - Costa Rica (Regulatory Entity of Public Services).
• Fire Department - Costa Rica (Apps Development).
• JASEC - Costa Rica - Apps Development
• I have overseen more than 45 mobile application projects.
• Coordinated cross-functional teams to determine timely delivery and compliance of project requirements

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Built strong relationships with customers through positive attitude and attentive response.

• Specialized Solutions for the Financial Industry, For two years I was in Guatemala in the implementation of the SAF Financial System (Core), mainly responsible for modules such as loans, accounting, fixed assets and banking.
• I oversaw the implementation of the SAF Financial System in a Leasing company (Costa Rica), as well as the attention of several local and international clients.