MICHAEL MASIS PORTILLA
CARTAGO,COSTA RICA
Summary
Engineer with expertise in system administration and process improvement at Edwards Lifesciences. Led integration of 3rd-party calibration provider, resulting in enhanced operational efficiency. Proficient in training and documentation, with strong skills in cross-functional teamwork and troubleshooting, ensuring compliance and quality control in plant operations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Engineer I
Edwards Lifesciences
Cartago, Costa Rica
01.2019 - Current
- Site Administrator for IBM MAXIMO: Manage the maintenance and calibration system, ensuring compliance with system metrics.
- Lead: Provide guidance and support for all plant users regarding the MAXIMO system.
- Created training programs, guides, and videos to facilitate user familiarity and ease of use with the MAXIMO system.
- Developed and implemented preventive maintenance, equipment repair, and calibration policies and procedures.
- Partnered with Quality, Tech Ops, and Operations teams to ensure standards are upheld during equipment installation and startup.
- Supported vendor selection and led the integration of a 3rd-party calibration provider into operations.
Tecnol Mfg Support Engineer
Edwards Lifesciences
Cartago, Costa Rica
04.2012 - 01.2019
- Administered IBM MAXIMO software to manage equipment maintenance and calibration.
- Designed training programs for new system users to ensure procedural compliance.
- Managed the annual budget for the maintenance department, balancing monthly purchases.
- Collaborated with engineering teams for equipment validation and process control.
- Investigated CAPAs and NCRs to identify root causes of process issues.
- Conducted testing, troubleshooting, and equipment/tooling qualification with minimal supervision.
Maintenance Tech II Process and Equipment
Abbott Vascular Costa Rica
Alajuela, Costa Rica
01.2006 - 04.2012
- Ensured compliance with local, state, and federal regulations pertaining to environmental standards, permitting requirements, and safety in all aspects of plant operations.
- Collaborated with procurement to source high-quality vendors for equipment and parts, improving overall reliability of the plant operations.
- Optimized inventory management for spare parts and tools, ensuring minimal delays during equipment repair or replacement.
- Fostered a culture of open communication among team members by regularly holding meetings, providing constructive feedback, and encouraging the sharing of ideas towards continuous improvement.
- Reviewed technical documentation such as manuals, blueprints, and schematics to ensure accurate knowledge transfer among team members regarding equipment specifics.
Level III Maintenance Technician
Intel
Heredia, Costa Rica
05.2005 - 05.2005
- Performed electrical and mechanical repairs to minimize downtime.
- Troubleshot equipment breakdowns and conducted preventive maintenance.
- Followed work orders for machine and equipment replacement, repair, or maintenance.
- Improved equipment functionality through regular maintenance checks and repairs.
Education
Bachelor of Science - Computer Networking and Telecommunications
Universidad Americana
Cartago, Costa Rica01.2024
Intermediate English - English Education
INA-Instituto Nacional De Aprendizaje
Cartago, Costa Rica01.2021
Computer Networking and Telecommunications Technician -
Colegio Tecnico Profesional Dos Cercas
San José, Costa Rica01.2005
Skills
- Computer networking and telecommunications
- Team collaboration and cross-functional teamwork
- Customer service and support
- Training and documentation development
- Process improvement strategies
- Vendor management and relations
- Troubleshooting and validation expertise
- Problem-solving skills
- Quality control measures
- System administration proficiency
- Power Automate and Power BI expertise
- Data analysis techniques
- Leadership capabilities
- Constructive confrontation skills
Certification
- CAPA/NCR Process
- Computer Repair Technician
- Basic SQL Oracle
- Yellow Belt Certification
- Power BI Level I
Languages
English, Very good command
Details
Tejar, Cartago, Cartago
Languages
English
First Language
Timeline
Engineer I
Edwards Lifesciences
01.2019 - Current
Tecnol Mfg Support Engineer
Edwards Lifesciences
04.2012 - 01.2019
Maintenance Tech II Process and Equipment
Abbott Vascular Costa Rica
01.2006 - 04.2012
Level III Maintenance Technician
Intel
05.2005 - 05.2005
Bachelor of Science - Computer Networking and Telecommunications
Universidad Americana
Intermediate English - English Education
INA-Instituto Nacional De Aprendizaje
Computer Networking and Telecommunications Technician -
Colegio Tecnico Profesional Dos Cercas
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