MICHAEL SALAZAR
Sr. Scrum Master | Strategic Agilist
Heredia
Summary
Instrumental Scrum Master | Agile Coach | Delivery Manager bringing 12 years of experience leading ambitious teams and driving large-scale product development programs in Machine Learning, e-Commerce, and Cloud Computing. Diligent, forward-thinking and adaptable to dynamic company, customer, and project needs. Successful at motivating teams to meet demanding timelines.
Overview
7
7
years of professional experience
Work History
PROJECT DELIVERY MANAGER
SOFTWAREONE
09.2019 - 08.2023
- Led Scaled Agile migration for 12+ projects by scheduling annual Product Increment Planning sessions, pre-selection for committed and non-committed initiatives.
- Managed intake, prioritization, and planning funnels portfolio for 10+ strategic tracks and global regions, ensuring clear priority and requirements for developers to launch web-based native apps, enhance user experience, and fulfill legal / compliance mandates
- Performed weekly PMO status report roll-up, strategic roadmap update, and executive communication for highly dynamic teams such as Managed Operations, Service Now, ITSM Integration, Future Data Center, Future Workplace and Cloud Billing Engine.
- Defined, improved, and standardized key business processes, automated processes into PPM and workflow tools, improving efficiency, transparency, and accountability of a 70-people organization
- Drove Agile transformation and rollout to over 25+ developers, Product Owners, and Scrum masters, transforming unpredictable prior delivery record into predictable sprint releases
- Improved quality KPI by 40% by strategically shifting quality upstream with Team Leaders, Product Managers and Project Managers
- Led Agile-based planning and strategic transformation of a 150-people global business unit by ensuring budget, headcount, and strategic objectives were met
SCRUM MASTER | PROJECT MANAGER | JIRA ADMIN
DNAMIC AI
01.2018 - 09.2019
- Facilitating all project assets for the Client and translating to all teams related to the project, kickstart meetings with C-Level representatives for parallel projects and initiatives
- Facilitating Scrum ceremonies for highly organized companies and mentoring companies with lack of vision in Scrum or Agile approach
- Post-processing, in charge of Retrospective meetings, Successful and Satisfaction points, process feedback and maintenance
- Coaching team members for Basics, Mid and Advanced Agile methodology
- Encouraging the use of Agile Engineering Practices within the development team
- Challenge team with Agile management innovations
- Exchanging constantly with other Scrum masters in the organization.
PROCESS ANALYST | SENIOR JIRA AND CONFLUENCE ADMINISTRATOR
WESTERN UNION
06.2016 - 01.2018
- Responsible for administering a large, complex, and continuously growing instance of JIRA and Confluence for operational excellence customer services
- Developing mechanisms to provide and integrate access control by successfully manage Workflow schemes, screen schemes, issue security schemes, custom fields, reporting and add-on integration
- Cross-functional team support for design and/or implement solutions consistently according to business needs and best practices
- Standardization for application solutions and processes across the organization
- Manage complex Jira/Confluence JQL queries, dashboards for operational/performance reporting metrics and status reports
- Work with cross functional teams and both technical and non-technical stakeholders
- Provide Coaching on JIRA and Confluence
- Provide Training on JIRA and Confluence and how to improve processes and workflows.
Education
Computer Science Bachelor's Degree -
UNIVERSIDAD AMERICANA
Quality Assurance and Software Life Cycle Degree - undefined
UNIVERSIDAD CENFOTEC
Scrum Master Certified - undefined
SCRUMSTUDY
Certified SAFE 5 Scrum Master - undefined
SCALED AGILE INC.
CSM Scrum Framework - undefined
ONLC TRAININC CENTERS SALT LAKE CITY
Accreditation - Agile Coach Trainer
CertiProf
05.2001 -
JIRA and Confluence Advanced & Administration - undefined
SILICON VALLEY BUSINESS SCHOOL
Rational Unified Process Methodology Certification - undefined
INFOSGROUP ACADEMY
Diploma - undefined
INTENSA ENGLISH INSTITUTE
Skills
Senior Scrum Master
undefinedReferences
- ERNESTO LORIA PORRAS, Software Engineer, Banco Nacional de Costa Rica, 8825-7155
- MICHAEL ARAYA SALAS, Development Tech Lead, Growth Acceleration Partners, 8895-0362
- SCOTT DAVIS, Head of Department, Growth & Tech, SoftwareONE, +1(202)340-5666
Accomplishments
- First Latin-american Scrum Master to successfully complete an Innovation project for OC Tanner Corporation (Milestones Project)
- Supervised largest Ruby-on-Rails team (of 19 staff members) for a project for the largest health care Companies across US (DRG Group Project)
- Collaborated with team ESPN LATAM in the development of the Mobile App
- Led and supervised Scrum FWK implementation globally for the largest and most profitable business units for CapitalONE
- Led on-site the Agile | Scrum Implementation for one of the important Core Projects for B2S portfolio
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
PROJECT DELIVERY MANAGER
SOFTWAREONE
09.2019 - 08.2023
SCRUM MASTER | PROJECT MANAGER | JIRA ADMIN
DNAMIC AI
01.2018 - 09.2019
PROCESS ANALYST | SENIOR JIRA AND CONFLUENCE ADMINISTRATOR
WESTERN UNION
06.2016 - 01.2018
Accreditation - Agile Coach Trainer
CertiProf
05.2001 -
Computer Science Bachelor's Degree -
UNIVERSIDAD AMERICANA
Quality Assurance and Software Life Cycle Degree - undefined
UNIVERSIDAD CENFOTEC
Scrum Master Certified - undefined
SCRUMSTUDY
Certified SAFE 5 Scrum Master - undefined
SCALED AGILE INC.
CSM Scrum Framework - undefined
ONLC TRAININC CENTERS SALT LAKE CITY
JIRA and Confluence Advanced & Administration - undefined
SILICON VALLEY BUSINESS SCHOOL
Rational Unified Process Methodology Certification - undefined
INFOSGROUP ACADEMY
Diploma - undefined
INTENSA ENGLISH INSTITUTE
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