Michelle Chacón
Summary
Dedicated administrative professional with successful experience in fast-paced office settings, commercial data analysis and customer account management. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, easily adaptable to new challenges and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
CAD Designer
Align Technology
09.2021 - 10.2023
- In charge of 3D orthodontic treatments.
- Enhanced design efficiency by implementing CAD software in the development of architectural and engineering projects.
- Collaborated with cross-functional teams to optimize project outcomes through effective communication and CAD expertise.
Commercial Analyst
Redwood International Capital
10.2020 - 06.2021
- Commercial analyst of the Flormar and DermatALLogy brands.
- Commercial Executive, in charge of commercial relations with clients such as Grupo Monge, Automercado, among others.
- Increased sales revenue by identifying and analyzing market trends to improve commercial strategies.
- Streamlined data analysis processes for enhanced decision-making capabilities in the company.
Account Payable Processor
RE:Sources
09.2019 - 12.2019
- Account owner and billing from providers such as Google, Amazon, Microsoft, among others.
- Reduced month-end closing time by automating the reconciliation of accounts payable.
Administrative Assistant
Academia Baby Ballet Santa Ana
08.2017 - 08.2019
- Customer service, billing and sales, management of social networks.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Streamlined office processes by implementing efficient filing and organizational systems.
Education
Bachelor of Science - Industrial Engineering
Universidad Estatal A Distancia
San José, Costa Rica05.2026
Data Analysis - Data Processing
Universidad Castro Carazo
San José, Costa Rica08.2023
Skills
- Analytical Capacity
- Assertive Communication
- Manufacturing Process Understanding
- Critical Thinking
- Financial Reporting
- Invoice Processing
- Decision Making
- Workflow Optimization
- Office Administration
- Account Reconciliation
Languages
English
Upper intermediate
B2
Timeline
CAD Designer
Align Technology
09.2021 - 10.2023
Commercial Analyst
Redwood International Capital
10.2020 - 06.2021
Account Payable Processor
RE:Sources
09.2019 - 12.2019
Administrative Assistant
Academia Baby Ballet Santa Ana
08.2017 - 08.2019
Bachelor of Science - Industrial Engineering
Universidad Estatal A Distancia
Data Analysis - Data Processing
Universidad Castro Carazo
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