Miguel Ángel Umaña Martínez

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I consider myself with leadership, organization and ability to adapt to any circumstances, I am very organized, proactive and I like teamwork as goals are achieved efficiently.
I make my services available since I am a person with a desire to learn and put my skills and experience into practice, for which I respectfully request the opportunity to work with you. I also have a license up to date A2.

• Documented and resolved guest complaints which led to positive feedback.
• Achieved guest satisfaction through effectively helping with arrivals and baggage handling
• Achieved fast results by completing collecting guest names and room assignments with accuracy and efficiency.