Mitzy Pérez Chacón
Heredia, San Francisco,Heredia
Summary
Bilingual professional with a background in Business Administration and Psychology, experienced in financial analysis, billing, and banking operations. Recognized for data accuracy, regulatory compliance, and continuous process improvement. Currently working in accounts payable, contributing to financial flow optimization and administrative efficiency. Detail-oriented, ethical, and collaborative with strong interpersonal skills.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Accounts Payable Analyst
VANTIVE
10.2024 - Current
- Processed invoices, debit and credit notes ensuring accuracy and timely handling.
- Collaborated with in-country teams to resolve issues and support global strategy adoption.
- Reconciled and analyzed general ledger accounts; reviewed vendor statements.
- Proposed and implemented continuous process improvements and policy updates.
- Supported the transition of new countries into the Shared Service Centre.
- Processed high volumes of invoices accurately, ensuring timely payments and maintaining strong vendor relationships.
- Reconciled accounts payable transactions, resolving discrepancies to support financial accuracy and compliance.
Billing Analyst
EQUIFAX
05.2022 - 03.2024
- Managed billing processes, reconciliations, and monitored company receivables.
- Resolved complex billing disputes and coordinated with Customer Service and Sales teams.
- Managed end-to-end billing processes, ensuring accuracy and compliance with financial regulations, enhancing operational efficiency.
- Analyzed billing discrepancies, implementing corrective actions that improved invoice accuracy and reduced customer inquiries.
- Collaborated with cross-functional teams to streamline billing workflows, resulting in quicker processing times and improved client satisfaction.
- Developed and maintained comprehensive billing reports, providing management with insights to drive strategic decision-making.
Operations Assistant
BANCO DE COSTA RICA
09.2018 - 02.2020
- Handled confidential client information and validated transactions under SUGEF regulations.
- Ensured transaction compliance and monitored client update processes.
- Streamlined operational workflows by coordinating logistics and scheduling, enhancing overall efficiency within the team.
- Managed documentation and reporting processes, ensuring accuracy and compliance with regulatory requirements.
- Collaborated with cross-functional teams to implement process improvements, resulting in enhanced productivity and team cohesion.
Education
Degree in Psychology -
Universidad Hispanoamericana
06-2026
Associate in Business Administration - undefined
Colegio Universitario de Cartago
12.2018
Skills
Financial and data analysis
SAP and Excel proficiency
Problem-solving
Effective communication
Collaboration and adaptability
Invoice processing
Accounts reconciliation
Vendor management
Financial compliance
Timeline
Accounts Payable Analyst
VANTIVE
10.2024 - Current
Billing Analyst
EQUIFAX
05.2022 - 03.2024
Operations Assistant
BANCO DE COSTA RICA
09.2018 - 02.2020
Associate in Business Administration - undefined
Colegio Universitario de Cartago
Degree in Psychology -
Universidad Hispanoamericana