Summary
Overview
Work History
Education
Skills
Timeline
Generic

Monserrath Arroyo Rojas

Journalist
San José,SJ

Summary

Professional with training in the sales area and management of high-performance teams.
My training as a communicator has generated great value, to perform during the last thirteen years in sales, managing to maintain positive results and constant growth in the companies where I have worked. During my professional development, I have obtained various awards and recognitions, in first places such as in collections, and brand positioning at a national level.
During my experience I have led commercial teams and designed strategies that have allowed me to generate solid experience in my area.
My passion for meeting goals and objectives, added to the skills of management and relationship with clients, complement my professional profile. Accomplished Sales Executive with 14 years of experience in consistently promoting company brand. Passionate expert and valuable business consultant with talents in analysis, consumer knowledge and industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships.

Dynamic Sales Executive with 14 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations. Dynamic [Job Title] with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Overview

14
14
years of professional experience
2
2
Languages

Work History

Financial Products Sales Executive

Banco Popular
San José, Costa Rica
02.2024 - Current

Credit and financial products Sales Executive position based on the offer, analysis and placement of financial products.

  • Identification and management of credit risks in the assigned portfolio.
  • Planning and organization of commercial visits to clients.
  • Advising clients on the products of interest to them, and managing negotiations.
  • Compliance with the objectives and the monthly quota assigned by the company.
  • Timely resolution of problems or complaints from clients regarding the products and services offered.
  • Maintaining the company's client portfolio and retaining it.
  • Conducting prospecting by telephone and in the field.
  • Managing the client portfolio and maintaining business relationships.
  • Others

Area Sales Manager

Leonisa Centro América
11.2015 - 11.2023
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Expanded market share through effective prospecting, lead generation, and negotiation skills.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.

Area Sales Manager

Belcorp Centro América
San José , Costa Rica
04.2011 - 11.2015

• Reporting to senior management on area performance.
• Training and developing sales skills for staff in charge.
• Making decisions and solving problems in real time.
• Setting and monitoring sales goals for the team.
• Coordinating and communicating with other departments and managers.
• Monitoring and controlling the budget allocated to the area.
• Identifying business opportunities and potential markets.
• Participating in trade shows and events to represent the company.
• Identifying and attracting new clients and business opportunities.
• Analyzing data and preparing sales performance reports.

Internal and External Training Executive

Belcorp Centro América
10.2010 - 04.2011

* Provide training on internal products
* Provide training on different internal positions and corporate operations
* Provide product training to external clients of the company.

  • Monitored progress towards organizational competency objectives by regularly tracking data related to skills acquisition and mastery.

Education

Professional Beautician - BEAUTY AND AESTHETICS

CEM ESCUELAS EUROPEAS DE ESTÉTICA COSTA RICA
SAN JOSÉ COSTA RICA ´`
10.2024 - 10.2005

BACHELOR'S DEGREE IN JOURNALISM - COLLECTIVE COMMUNICATION SCIENCES

UNIVERSIDAD LATINA DE COSTA RICA
SAN JOSÉ, COSTA RICA ´`
10-2003

Skills

Business development and planning

Lead prospecting

Business Networking

Sales funnel management

Ascertain Communication

Successful In Closing Negotiations

Conflict Resolution

Ease of Teaching

Staff Management

Influencer Marketing

Sales expertise

Public Speaking

Timeline

Professional Beautician - BEAUTY AND AESTHETICS

CEM ESCUELAS EUROPEAS DE ESTÉTICA COSTA RICA
10.2024 - 10.2005

Financial Products Sales Executive

Banco Popular
02.2024 - Current

Area Sales Manager

Leonisa Centro América
11.2015 - 11.2023

Area Sales Manager

Belcorp Centro América
04.2011 - 11.2015

Internal and External Training Executive

Belcorp Centro América
10.2010 - 04.2011

BACHELOR'S DEGREE IN JOURNALISM - COLLECTIVE COMMUNICATION SCIENCES

UNIVERSIDAD LATINA DE COSTA RICA
Monserrath Arroyo Rojas Journalist