NANCY HALL LORIA
National Institute of Apprenticeship (INA)
Vazquez De Coronado
22
years of professional experience
3
Languages
Senior ICT and Digital Transformation Executive with over 15 years of experience in leading technology modernization initiatives within the public sector. Expertise includes enterprise systems implementation, AI-driven innovation, and strategic governance frameworks. Proven ability to collaborate with international academic and institutional partners, enhancing digital ecosystems and innovation policy. Skilled in aligning technology investments with institutional strategies and sustainable development goals.
Work History
Systems Analyst | ICT Strategic Projects Lead
17 Years 5 Months- Managed systems analysis to align technology solutions with operational and reporting requirements to support consistent reporting and operational execution.
- Assessed workflows to identify process gaps, driving efficiency improvements through targeted recommendations.
- Gathered and consolidated cross-functional requirements to support system enhancements and integration planning.
- Assisted in the development of long-term IT strategies aligned with overarching organizational goals.
- Managed multiple projects simultaneously, consistently meeting deadlines and budget constraints.
- Collaborated with cross-functional teams to develop innovative solutions for business challenges.
- Led a team of developers in the successful completion of large-scale projects, fostering a positive work environment.
- Collaborated with cross-functional teams to gather user feedback and incorporate it into system enhancements.
- Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
- Communicated and explained business requirements to team members to understand and implement functional demands.
Collaborative Researcher – Digital Transformation & Innovation Ecosystems
2 Years- Researched Korea’s digital transformation ecosystem and assessed relevance and potential applications for Latin America and the Caribbean.
- Collaborated with Korean Development Institute (KDI) and Inter-American Development Bank (IDB).
- - Analyzed comparative innovation policies and their impact on digital competitiveness.
- Developed research summaries and briefing materials for leadership decision-making.
Service Platform Executive
3 Years 9 Months- Analyzed credit exposure and reviewed financial solvency factors to guide informed decision-making.
- Managed client service operations and handled conflict resolution to maintain customer satisfaction.
- Owned optimization of administrative workflows to streamline operations and enhance service delivery.
- Directed strategic initiatives aligned with cooperative financial objectives and regulatory requirements.
- Oversaw operational performance, identifying process gaps and implementing corrective actions.
Education
Master of Science - Engineering
Specialization: Smart City Global Convergence
- Dissertation: Living labs as a Solution to increase Costa Rica's Innovation.
- Professional Development Studies: Technology Management, Economics and Policy, 2022.
- Member of BK21, 2021 to 2022.
* Licenciatura - Computer Engineering (Administration Emphasis)
Bachelor’s Degree - Computer Engineering
Skills
Digital Transformation Strategy
ICT Governance & Policy Alignment
International Cooperation & Research
Portfolio leadership & Agile - Hybrid Methodologies
Technical analysis & Communication
Teamwork and collaboration
Problem-solving
Critical & Analytical Thinking
Project Coordination
Stakeholder Engagement
Collaborative teamwork
Adaptability & Interpersonal communication
Accomplishments
- Selected for international capacity-building programs in China, Korea, and Japan
- International research collaboration with KDI & IDB (Digital Transformation – 2022)
- Commemorative Certificate for Collaborative Research – Korea Innovation Foundation
- Smart Wall - Patent
TRAINING CERTIFICATES
- Emerging Technologies and Data Science
- Digitology Academy for Global Digital Convergence - SNU & KAIST (2024)
- Big Data Specialization – Universidad Fidélitas (2025)
- Machine Learning – Universidad Fidélitas (2025)
- Regression Models – Universidad Fidélitas (2025)
- Predictive Data Analytics – Universidad Fidélitas (2025)
- Exploratory Data Analysis – Universidad Fidélitas (2025)
- Data Analysis with Python – Universidad Fidélitas (2024)
- Introduction to Big Data – Universidad Fidélitas (2024)
- Llama 3.2: Basic Level - Deloitte & Meta (2025)
- Project Management and Methodologies
- SCRUM as a Methodological Approach for Software Development - Universidad Nacional (2018)
- Human Factors in Project Management – Universidad Nacional (2010)
- Requirements Elicitation – Asesorías Creativas (2016)
- Capacity Building for ICT Project Planning - Japan International Cooperation Agency (2024)
- Software Quality
- ISTQB Nivel Avanzado – Business Innovations (2016)
- ISTQB Nivel Básico – Business Innovations (2016)
- Public Sector and Regulations
- Strengthening Public Governance and accelerating innovation to achieve the 2030 agenda for SDG - UN DESA & SNU (2021)
- International Public Sector Accounting Standards (IPSAS) – FUNDES (36 horas, 2010)
LANGUAGES
Spanish: Native
English: Upper-Intermediate / Professional Working Proficiency
Korean: Basic
Timeline
Collaborative Researcher – Digital Transformation & Innovation Ecosystems
Seoul National University – Global R&DB Center
01.2020 - 01.2022Read More
Systems Analyst | ICT Strategic Projects Lead
National Institute of Apprenticeship (INA)
05.2009 - CurrentRead More
Service Platform Executive
Coopealianza R.L
04.2005 - 01.2009Read More
Universidad Nacional
Bachelor’s Degree from Computer Engineering
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Seoul National University
Master of Science from Engineering
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Universidad Hispanoamericana
* Licenciatura from Computer Engineering (Administration Emphasis)
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