Nataly Vargas Pineda
Manchester,England
Summary
Energetic Sales Promoter with knack for boosting brand awareness and driving sales. Skilled at engaging customers and creating memorable shopping experiences. Known for converting interactions into sales, enhancing product visibility and fostering long-term customer relationships.
Energetic individual with natural ability to engage and persuade, combining excellent communication and interpersonal skills. Demonstrates strong organisational capabilities and talent for building rapport with diverse audiences. Poised to drive sales growth and enhance customer experience.
Charismatic individual with natural talent for communication and persuasion, seeking to leverage interpersonal skills in Sales Promoter role. Proficient in customer engagement and relationship building, demonstrating knack for understanding and addressing client needs. Aims to drive sales growth and enhance customer satisfaction through effective promotional strategies.
Overview
1
1
year of professional experience
18
18
years of post-secondary education
1
1
Certification
Work history
Host manager
Spicy Cantina Restaurant
San Jose, Costa Rica
11.2023 - 05.2024
- Ensured guest satisfaction by providing excellent customer service.
- Handled table reservations for smoother dining experiences.
- Streamlined restaurant operations with efficient seating arrangements.
- Managed conflict resolution to maintain a positive atmosphere.
- Created a welcoming environment with friendly interactions and prompt service.
- Trained new employees to ensure consistent quality of service.
- Worked closely with the management team, contributing to business improvements.
- Developed strong relationships with regular customers, encouraging repeat visits.
- Solved administrative and customer service issues with knowledgeable assistance and friendly support.
Office secretary
Clinica La Fuente
San Jose, Costa Rica
05.2024 - 07.2024
- Increased efficiency by managing office correspondence and filing systems.
- Organised meetings for productive communication among staff members.
- Managed phone calls to ensure smooth communication within the organisation.
- Provided customer service to enhance company reputation and client satisfaction.
- Built positive relationships with customers and clients to maintain outstanding service provisions.
- Received and placed telephone calls to clients and prospective clients.
- Received requests for meetings and appointments, updated calendar and organised spaces and materials.
- Maximised team productivity by maintaining adequate levels of office supplies.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
Sales promoter
ESM MARKETING S.A.
San Jose, Costa Rica
09.2024 - 11.2024
- Enhanced customer understanding by conducting interactive product demonstrations.
- Boosted brand awareness with engaging promotional strategies.
- Facilitated consumer buying decisions to increase sales conversions.
- Provided excellent customer service, ensuring repeat business.
- Created attractive product displays, catching customers' attention.
- Trained new promoters on product features and selling techniques.
- Used product and service knowledge to guide customer decision-making.
- Promoted products and services to target audience through strategic marketing campaigns.
- Demonstrated product operation and features to promote purchases.
- Participated actively in team meetings, contributing innovative ideas.
- Implemented targeted advertising strategies to increase brand awareness and sales.
Education
Certificate of Higher Education - Spanish Teacher
San Isidro Labrador International University
San Jose Costa Rica 02.2021 - 11.2024
Higher National Diploma - High School
CTP Colegio Técnico Profesional Ambientalista
San Jose Costa Rica 01.2015 - 12.2020
Higher National Diploma - Primary
Escuela Pedro Pérez Zeledon
San Jose Costa Rica 01.2007 - 12.2014
Skills
- Customer Service
- Product demonstrations
- Lead generation
- Digital marketing
- Store presentation
- Retail customer service
- Consumer relations
- Presentation management
- Experience sales
- Team collaboration
- Bilingual communication
- Photography
- Product demonstration
- Trade show exhibiting
- Exhibition management
Languages
Spanish
Native
Portuguese
Advanced
English
Upper intermediate
Custom
- Diseño Publicitario, CTP Colegio Técnico Profesional Ambientalista Isaías Retana
- Atención al Cliente, Instituto Técnico Británico
- Manipulación de Alimentos, INA
- Administración de Empresas, Instituto Técnico Británico
- Informática, Instituto Técnico Británico
Certification
Marketing Design
Customer Service
Business Administration
Information Technology
References
References available upon request.
Timeline
Sales promoter
ESM MARKETING S.A.
09.2024 - 11.2024
Office secretary
Clinica La Fuente
05.2024 - 07.2024
Host manager
Spicy Cantina Restaurant
11.2023 - 05.2024
Certificate of Higher Education - Spanish Teacher
San Isidro Labrador International University
02.2021 - 11.2024
Higher National Diploma - High School
CTP Colegio Técnico Profesional Ambientalista
01.2015 - 12.2020
Higher National Diploma - Primary
Escuela Pedro Pérez Zeledon
01.2007 - 12.2014
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