Nayca Desir
North Miami,FL
Summary
Dedicated and detail-oriented Certified Medical Assistant(CMA)with experience in clinical and administrative healthcare settings. Skilled in patient care, medical procedures, electronic health records(EHR), and office management. Strong ability to communicate effectively with patients and healthcare professionals, ensuring high-quality care and efficiency in medical environments.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Professional Medical Associates
Pembroke Pines , FL
08.2025 - Current
- Assisted physicians during patient examinations and procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Collected and processed medical histories and vital signs to support accurate diagnosis and treatment planning.
- Administered medications and injections in accordance with healthcare professionals' guidance, ensuring patient safety and compliance.
- Collected patient samples for laboratory testing with precision and care. from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Managed patient scheduling and maintained appointment calendars.
- Coordinated effective communication between healthcare providers and patients to ensure clarity and understanding.
- Supported office operations by managing electronic health records efficiently.
- Maintained cleanliness and organization of medical equipment and supplies.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Team Leader
Target
North Miami, FL
08.2017 - 08.2026
- Courteously greeted customers and efficiently processed transactions within busy, fast-paced retail environments
- Maintained a positive work environment that promoted collaboration between team members.
- Facilitated team meetings to discuss goals, expectations, and performance feedback.
- Responded to service inquiries and coordinated resolutions with management and floor associates
- Displayed signage effectively to enhance customer awareness of promotions and updates on store regulations.
- Responded to service inquiries and coordinated resolutions with management and floor associates
- Resolved customer inquiries and complaints with professionalism and care.
- Coordinated merchandise placement to enhance customer experience and access.
- Recommended, selected, and helped locate or obtain merchandise to customers
- Operated cash register, scanners and computers to itemize and total customer purchases; collected payments and made changes for cash transactions; balanced drawer at the end of each shift
- Assisted with store stocking, floor-sets and opening/closing procedures
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Offered training and support to keep team members motivated and working toward objectives.
- Placed special orders to call other stores to find desired items
- Monitored daily workflow to ensure adherence to established policies and procedures.
Medical Assistant Externship
Good Samaritan Pediatrics
North Miami, FL
03.2025 - 05.2025
- Assisted pediatricians with patient examinations and medical procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered vaccinations and performed basic lab tests with precision.
- Coordinated patient appointments and follow-ups effectively.
- Educated families on health maintenance and disease prevention strategies.
- Managed patient records using electronic health record systems.
- Supported front desk operations by handling phone inquiries and scheduling appointments.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
Medical Assistant Diploma -
Concorde career institute
MiramarAssociate Arts Degree -
Broward College
Pembroke PinesSkills
- Patient care
- Electronic health records
- Vital signs monitoring
- Laboratory testing
- Medical terminology
- HIPAA compliance
- Appointment scheduling
- Health communication
- Attention to detail
- Time management
- Problem solving
- Professionalism and ethics
- Customer service
Volunteer Experience
Target, CONFIDENTIAL, North Miami, CONFIDENTIAL, CONFIDENTIAL, 09/19, Helped give out supplies for hurricane preparedness.
Timeline
Medical Assistant
Professional Medical Associates
08.2025 - Current
Medical Assistant Externship
Good Samaritan Pediatrics
03.2025 - 05.2025
Team Leader
Target
08.2017 - 08.2026
Medical Assistant Diploma -
Concorde career institute
Associate Arts Degree -
Broward College