Nehemías González Salazar
Resumen profesional
Motivated and detail-oriented IT student with professional experience in operations supervision, warehouse management, and logistics coordination. Brings strong analytical and problem-solving skills developed through managing inventory control, optimizing workflows, and supporting fast-paced operational environments. Proficient in Excel, data analysis, and process improvement, with a growing technical foundation through current university studies in Information Technology. Demonstrates adaptability, teamwork, and a proactive mindset when learning new systems and troubleshooting operational challenges. Eager to transition into the IT field by applying organizational, technical, and customer-focused skills to support business technology solutions and continuous improvement initiatives.
Datos destacados
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Experiencia
OPERATIONS SUPERVISOR
CONDEFA
2023.06 - 2026.05
- Maintenance of equipment such as printers and computers.
- Troubleshooting daily issues with institutional software.
- Results-driven Operations Supervisor with hands-on experience in warehouse management, inventory control, and logistics support.
- Skilled in optimizing warehouse operations, ensuring accurate stock tracking, and implementing efficient processes.
- Proficient in Excel for inventory management, including pivot tables and data analysis, to streamline reporting and reduce discrepancies.
- Strong problem-solving abilities and a proactive approach to supporting logistics teams.
CALL CENTER
CONCENTRIX
2021.05 - 2021.08
- Supervised staff in the operations center, ensuring task coordination and goal achievement.
- Managed inventory control and oversaw product inflow and outflow.
- Ensured quality control standards were met for order dispatch.
- Resolved operational issues both internally and with partnered pharmacy chains.
- Coordinated logistics to guarantee accurate and timely deliveries.
CALL CENTER
GRUPO PRIDES
2021.01 - 2021.04
- Provided customer assistance through inbound and outbound calls.
- Delivered high-quality customer service and support.
- Resolved customer complaints and technical issues efficiently and professionally.
Formación
Bachelor's Degree - Software development
FIDELITAS
San José 2026.01 -
English for Customer Service - English B-1
Centro Costarricense de inglés Norte Americano
San José 2020.02 - 2020.11
Enfatiza tus habilidades clave
Service now
Windows setup
Windows and user troubleshouting
365 enviroment admin
IT assets management
Basic Python programming
Database management (MySQL)
Diplomas
- Python Certification
- MySQL Database Administrator
- Pivot Tables in Microsoft Excel
- Basic Knowledge of Cisco Essentials
Cronología
Bachelor's Degree - Software development
FIDELITAS
2026.01 -
OPERATIONS SUPERVISOR
CONDEFA
2023.06 - 2026.05
CALL CENTER
CONCENTRIX
2021.05 - 2021.08
CALL CENTER
GRUPO PRIDES
2021.01 - 2021.04
English for Customer Service - English B-1
Centro Costarricense de inglés Norte Americano
2020.02 - 2020.11