Nicole Thamara Caamaño Castillo
Desamparados
Summary
Driven Supply Chain professional with expertise in data analysis, strategic planning, and management. Proven track record in improving forecast accuracy, reducing costs, and optimizing operations. Strong leadership and communication skills enable effective teamwork and achievement of business goals. Committed to continuous learning and personal growth.
Overview
3
3
years of professional experience
Work History
Demand Planning S&OP
Kraft Heinz
06.2023 - Current
- Demand Planner for 23 countries around the world
- Coordinate and maintain forecast of a valid Demand Plan covering a rolling 18-month horizon
- Participated in S&OP Workshop, achieving the second-best forecast position.
- Collaborated with supply planners to determine production needs.
- Managed short-term planning, Sell Out, and DOH processes.
- Led Supply Chain Losses process and contributed to Inventory Meetings
Demand Planning Specialist
Procter & Gamble
05.2022 - 06.2023
- Demand Planner for LA (12 countries) and North America
- Participated in the organization on Rewards and Recognitions
- Own a very important process in the cluster and contributed to improve the standard work process
- Recognized for my CFR Hit Rate in 0.0% in all the fiscal year
- Recognized for contributions in Workshop Supply Chain.
- Improved supply chain through data analysis and process enhancements..
Customer Service Specialist
Concentrix
12.2021 - 04.2022
- Provided excellent customer service and left a positive impression on the customers
- Handled multiple calls or inquiries at once, managed the time effectively and efficiently
- Dealt with customer complaints and issues, quickly identified and resolved issues in a calm and professional manner.
Education
Industrial And Supply Chain Logistics Engineering -
Fidélitas University
San José, San Pedro12.2025
Intermediate English -
PCIT
San José, Curridabat08.2022
Middle Level Technician in Administration, Logistics and Distribution -
C.T.P Roberto Gamboa Valverde
San José, Desamparados12.2020
Skills
- Assertive Communication
- Data Analysis
- Inventory Management
- Negotiation
- Team Player
- Problem Solving
- Time Management
- Microsoft Office (Excel, Word, PowerPoint) Intermediate
- Power BI (Intermediate)
- SAP (Intermediate)
Languages
Intermediate English
Native Spanish
Timeline
Demand Planning S&OP
Kraft Heinz
06.2023 - Current
Demand Planning Specialist
Procter & Gamble
05.2022 - 06.2023
Customer Service Specialist
Concentrix
12.2021 - 04.2022
Industrial And Supply Chain Logistics Engineering -
Fidélitas University
Intermediate English -
PCIT
Middle Level Technician in Administration, Logistics and Distribution -
C.T.P Roberto Gamboa Valverde
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