Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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NICOLETTA SANCHEZ

NICOLETTA SANCHEZ

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Summary

I am a trustworthy adaptable person, I have flexibility, stress management, responsible, willing to change or new knowledge.

Overview

21
21
years of professional experience

Work History

Live Dealer

Visionary IGaming
05.2022 - Current
  • Educated players about game rules as needed, clarifying any ambiguities or misunderstandings in an approachable manner.
  • Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
  • Maintained fast, smooth game pace by efficiently h, chips, and cards.

Customer Service and Ticket Collector

Transportes ferroviarios Costarricenses & Cia. S.A
10.2020 - 05.2022
  • Company Overview: Transfeco
  • Customer service
  • Ticket collector
  • Transfeco

Qualified Cashier and Hostess

Arcos Dorados
04.2017 - 03.2019
  • Company Overview: Mcdonald's
  • Qualified cashier
  • Hostess (sales, surveys, customer service, hostess of special events and children's parties)
  • Mcdonald's

Cashier and Administrator

Bay Shoes
07.2011 - 02.2016
  • Dependent
  • Cashier
  • Administrator
  • Closures and openings

Sales Administrative Assistant and Cashier

Best Brands
05.2004 - 03.2010
  • Dependent
  • Sales
  • Administrative assistant and cashier

Education

High School -

Ministry of Public Education

Food Handling License -

INA
05.2001 -

Certificate of Technical Studies - Frond End Junior Developer (HTML,CSS,JAVASCRIPT)

Academia 4.0
05.2001 -

Certificate of Technical Studies - Email Marketing Developer

Academia 4.0
05.2001 -

Certificate of Technical Studies - English B1

Academia 4.0
San Jose
05.2001 -

Certificate of Technical Studies - Cybersecurity

Viteck Academy
San Jose
05.2001 -

Skills

  • Ability to work in a team

  • Ability to update knowledge

  • Sense of customer relations

  • Stress and pressure management

  • Basic knowledge in Word and Excel

  • Leadership

Personal Information

  • Date of Birth: 06/18/93
  • Nationality: Costa Rican
  • Driving License: B1
  • Marital Status: single

Timeline

Live Dealer

Visionary IGaming
05.2022 - Current

Customer Service and Ticket Collector

Transportes ferroviarios Costarricenses & Cia. S.A
10.2020 - 05.2022

Qualified Cashier and Hostess

Arcos Dorados
04.2017 - 03.2019

Cashier and Administrator

Bay Shoes
07.2011 - 02.2016

Sales Administrative Assistant and Cashier

Best Brands
05.2004 - 03.2010

Food Handling License -

INA
05.2001 -

Certificate of Technical Studies - Frond End Junior Developer (HTML,CSS,JAVASCRIPT)

Academia 4.0
05.2001 -

Certificate of Technical Studies - Email Marketing Developer

Academia 4.0
05.2001 -

Certificate of Technical Studies - English B1

Academia 4.0
05.2001 -

Certificate of Technical Studies - Cybersecurity

Viteck Academy
05.2001 -

High School -

Ministry of Public Education

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NICOLETTA SANCHEZ