NICOLETTA SANCHEZ
Gravillas
Summary
I am a trustworthy adaptable person, I have flexibility, stress management, responsible, willing to change or new knowledge.
Overview
21
21
years of professional experience
Work History
Live Dealer
Visionary IGaming
2022.05 - Current
- Educated players about game rules as needed, clarifying any ambiguities or misunderstandings in an approachable manner.
- Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
- Maintained fast, smooth game pace by efficiently h, chips, and cards.
Customer Service and Ticket Collector
Transportes ferroviarios Costarricenses & Cia. S.A
2020.10 - 2022.05
- Company Overview: Transfeco
- Customer service
- Ticket collector
- Transfeco
Qualified Cashier and Hostess
Arcos Dorados
2017.04 - 2019.03
- Company Overview: Mcdonald's
- Qualified cashier
- Hostess (sales, surveys, customer service, hostess of special events and children's parties)
- Mcdonald's
Cashier and Administrator
Bay Shoes
2011.07 - 2016.02
- Dependent
- Cashier
- Administrator
- Closures and openings
Sales Administrative Assistant and Cashier
Best Brands
2004.05 - 2010.03
- Dependent
- Sales
- Administrative assistant and cashier
Education
High School -
Ministry of Public Education
Food Handling License -
INA
2001.05 -
Certificate of Technical Studies - Frond End Junior Developer (HTML,CSS,JAVASCRIPT)
Academia 4.0
2001.05 -
Certificate of Technical Studies - Email Marketing Developer
Academia 4.0
2001.05 -
Certificate of Technical Studies - English B1
Academia 4.0
San Jose 2001.05 -
Certificate of Technical Studies - Cybersecurity
Viteck Academy
San Jose 2001.05 -
Skills
- Ability to work in a team
- Ability to update knowledge
- Sense of customer relations
- Stress and pressure management
- Basic knowledge in Word and Excel
- Leadership
Personal Information
- Date of Birth: 06/18/93
- Nationality: Costa Rican
- Driving License: B1
- Marital Status: single
Timeline
Live Dealer
Visionary IGaming
2022.05 - Current
Customer Service and Ticket Collector
Transportes ferroviarios Costarricenses & Cia. S.A
2020.10 - 2022.05
Qualified Cashier and Hostess
Arcos Dorados
2017.04 - 2019.03
Cashier and Administrator
Bay Shoes
2011.07 - 2016.02
Sales Administrative Assistant and Cashier
Best Brands
2004.05 - 2010.03
Food Handling License -
INA
2001.05 -
Certificate of Technical Studies - Frond End Junior Developer (HTML,CSS,JAVASCRIPT)
Academia 4.0
2001.05 -
Certificate of Technical Studies - Email Marketing Developer
Academia 4.0
2001.05 -
Certificate of Technical Studies - English B1
Academia 4.0
2001.05 -
Certificate of Technical Studies - Cybersecurity
Viteck Academy
2001.05 -
High School -
Ministry of Public Education