Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Oscar Rojas Jimenez

Report Analyst
San Pablo

Summary

Motivated and skilled data analyst with extensive experience in analytics and critical thinking, spanning over 6 years. A detail-oriented team player with excellent organizational abilities, capable of managing multiple projects simultaneously with precision. Seeking a full-time position that presents professional challenges and allows for the application of interpersonal, time management, and problem-solving skills.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Reporting Analyst

Kepler Group
1 2022 - Current
  • Responsible for monitoring data ingestion into Kepler's marketing intelligence platform to ensure accuracy of ETL processes.
  • Created visually appealing dashboards that effectively communicated key metrics to stakeholders.
  • Transformed and consolidated large datasets from various sources into comprehensive cross-channel visualizations, and reports for internal and client use.
  • Established best practices for data management and reporting within the organization.
  • Ensured data integrity by performing regular audits on reports, leading to increased trust in the information presented.
  • Provided technical support for visualization reporting issues.
  • Collaborated with cross-functional teams to gather requirements and design comprehensive reporting solutions.
  • Contributed to a positive work environment by actively participating in team meetings and offering valuable input during brainstorming sessions.
  • Leaded small groups of people (2-3) in specific short-term projects (1-6 months).

Training Specialist

Fiserv
01.2018 - 01.2021
  • Primary point of contact and support agent for instructors, learning managers, as well as more than 4000 internal and external clients.
  • Generate, extract, and sanitize over 10 reports for revenue tracking and billing purposes.
  • Managed and upkeep over 450 Learning Objects and 6 Learning Management System (LMS) databases.
  • Verified adherence to content delivery standards.
  • Developed and maintained job aids and general documentation for business continuity purposes.
  • Provided expertise on LMS functionality, troubleshooted issues, and addressed general inquiries.
  • Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed

Training Delivery Specialist

Intel
01.2017 - 01.2018
  • Support all aspects of corporate training operations to ensure successful training experience for more than 2000 internal customers worldwide, work in strong partnership with Intel Learning and Delivery/Development program owners to successfully implement and sustain more than 25 courses or programs.
  • Participated in at least 5 team projects, demonstrating ability to work collaboratively and effectively.
  • Monitored and executed feedback for at least 25 training initiatives.
  • Provided expertise on LMS functionality.
  • Organized small-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.

Education

Associate degree - Data Analysis

TEC - Tecnológico De Costa Rica
San Jose
03.2019 - 2019.12

Scrum Master Professional Certificate -

Universidad Cenfotec
San Jose
01.2019 - 2019.03

Skills

SQL

Accomplishments

  • June 2024 [Kepler]: Established a fresh workspace for a new account, consolidating data from 8 diverse platforms. This involved creating over 175 metrics and dimensions. Despite working independently, I accomplished this within two months, meeting strict deadlines and managing dynamic changes and requests seamlessly, ensuring no disruption to our clients.
  • April 2024 [Kepler]: Successfully stabilized a challenging workspace by reorganizing and restructuring its metrics and dimensions to conform to our team's best practices and established standards. A pivotal aspect of this endeavor was consolidating more than 700 metrics into 24 strategically, alongside creating new dimensions to enhance data management and filtering capabilities. Furthermore, I authored critical documentation and effectively onboarded a new team member, ensuring seamless business continuity. As I concluded my involvement, there was no disruption to our client's operations.
  • August 2023 [Kepler]: Moved into a new account following the reorganization and enhancement of the previous one. This account stands as Kepler's largest and among its most challenging.
  • March 2023 [Kepler]: Improved data accuracy by implementing robust ETL processes, resulting in a 98% reduction in data QA requests through the ASANA ticket system. Ensured reliable and trustworthy data for analysis and decision-making.
  • February 2020 [Fiserv]: Collaborated with a team of five in the seamless migration of over 3,000 learning objects and 45,000 users from one Learning Management System (LMS) to another within a four-month timeframe. I provided valuable counsel to the team, leading to the identification and implementation of more efficient methods to ensure the integrity, consistency, and availability of the migrated content.

Timeline

Associate degree - Data Analysis

TEC - Tecnológico De Costa Rica
03.2019 - 2019.12

Scrum Master Professional Certificate -

Universidad Cenfotec
01.2019 - 2019.03

Training Specialist

Fiserv
01.2018 - 01.2021

Training Delivery Specialist

Intel
01.2017 - 01.2018

Reporting Analyst

Kepler Group
1 2022 - Current
Oscar Rojas JimenezReport Analyst