Summary
Overview
Work History
Education
Skills
Training
Personal Information
Software
Computer Hardware
Timeline
Generic

Pablo Estrada Camacho

Tech And Customer Support
Tibas

Summary

Profesional orientado en busca de un puesto desafiante donde pueda aprovechar mis habilidades clave para lograr satisfacción en mi vida, al tiempo que continuamente amplio mi conocimiento y contribuye al éxito de la organizacion

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

AYUDANTE DE CARPINTERO

ANTIQUES PLUS
09.2022 - 05.2023
  • Company Overview: ANTIQUES PLUS
  • ROCKAWAY NJ ESTADOS UNIDOS
  • Mantener organizado el lugar de trabajo
  • Ayudar al movimiento de materiales
  • Remover partes dañadas
  • Defectuosas usando las herramientas adecuadas
  • Mantener la bodega organizada y con el material necesario
  • ANTIQUES PLUS
  • ROCKAWAY NJ ESTADOS UNIDOS

AYUDANTE A ELECTRICISTA

SAN JOSE
06.2019 - 05.2022

Customer Service Representative

Concentrix
03.2024 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

TECNICO EN CYBER SEGURIDAD

06.2020 - 12.2020

HABILIDADES BLANDAS

THE JONH MAXWELL LEADERSHIP FOUNDATION
06.2023 - Current

Education

BACHILLERATO -

LICEO DE MORAVIA
MORAVIA, SANJOSE
01.2020 - 12.2021

Técnico En Ciberseguridad Empresarial - Ciber Seguridad

FUNDATEC
Cartago
06.2023 - Current

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THE JONH MAXWELL LEADERSHIP FOUNDATION
06.2020 - 12.2020

Skills

  • conocimiento sobre hardware en laptos y computadoras de escritorio

Customer service

Problem-solving

Active listening

Product knowledge

Adaptability and flexibility

Complaint resolution

Customer relations

Problem resolution

Training

The John Maxwell Leadership Foundation, 06/01/20, 12/31/20

Personal Information

  • Date of Birth: 07/09/04
  • Nationality: Costarricense y U.S.

Software

Windows , Mac and Linux

Computer Hardware

Have work building and configuring computers for myself and friends and also troubleshoot software and hardware issues.

Timeline

Customer Service Representative

Concentrix
03.2024 - Current

HABILIDADES BLANDAS

THE JONH MAXWELL LEADERSHIP FOUNDATION
06.2023 - Current

Técnico En Ciberseguridad Empresarial - Ciber Seguridad

FUNDATEC
06.2023 - Current

AYUDANTE DE CARPINTERO

ANTIQUES PLUS
09.2022 - 05.2023

TECNICO EN CYBER SEGURIDAD

06.2020 - 12.2020

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THE JONH MAXWELL LEADERSHIP FOUNDATION
06.2020 - 12.2020

BACHILLERATO -

LICEO DE MORAVIA
01.2020 - 12.2021

AYUDANTE A ELECTRICISTA

SAN JOSE
06.2019 - 05.2022
Pablo Estrada CamachoTech And Customer Support