Pablo Mena
Systems Engineer
Escazu,SJ
Summary
System Engineer with 20+ years of experience in Tech Support and Systems Administration. Microsoft SysAdmin and Azure Admin Certified. VMware Datacenter Certified Professional. Microsoft Office 365 Engineer. Strong people skills, good communication and teamwork player. Facility to work in group and under pressure.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Sr. Infrastucture Engineer
VMware
12.2021 - 03.2024
- Managing and configuring the "VMWare Workspace ONE" environment and the "Unified End Management" (MDM) for all the VMware employees (Windows, MacOS and Ubuntu).
- Administrating Azure AD in regards of access controls, RBAC roles, governance and others IAM related task.
- Deploying, configuring, and managing virtual machines in Azure, using .json templates.
Sr. System Engineer
Auxis
02.2020 - 12.2021
- Responsible for administrating and supporting client’s operating system environments including Windows Server, DHCP, DNA, Active Directory, AWS, Azure, GCP, Office365, vSphere and others
- Developed comprehensive security protocols, safeguarding sensitive company data from potential threats.
- Improved system stability by performing regular audits, updating software patches, and addressing vulnerabilities promptly.
- Managing the BeyondTrust AD Bridge, including the installation and post configuration of the systems.
Infrastructure Services Lead
Coca-Cola
04.2019 - 02.2020
- In charge of all the IT services for all Coca-Coca Plants, IT infrastructure, includig: HP SimpliVity, vSphere, AD SSO, MDM and more.
- Dealing with providers, IT Procurement and Licensing for all new projects and implementations.
- Enhanced client satisfaction by promptly addressing concerns and resolving issues.
IT Technical Key Account Consultant
Grupo SEGA
07.2018 - 04.2019
- Working as consultant for VMWare Datacenter, Dell-EMC, Microsoft 0365, and Veeam Backup & Replication for all Key Accounts in LATAM.
- Supporting the Sales Team with technical inquiries and training.
Exchange Online Engineer Level 3
Microsoft
05.2017 - 07.2018
- L3 Support Engineer to all Premium Microsoft Accounts.
- Providing instant solutions to the Product and Account Managers regarding Exchange Online, ADFS, Azure Single Sign-On.
Infrastructure Engineer
Chiquita Brands
05.2012 - 05.2017
- In charge of the Data Infrastructure across the Chiquita offices, Configuring and administrating Citrix and Virtual Servers with vSphere, including Print Servers, Data Collectors, Active Directory, AD-SSO, Software Repository, Mobile Device Management (MDM) and 0365.
- Streamlined processes by automating repetitive tasks using scripting languages such as Python, Perl, or Shell scripts.
Education
Security+ -
CompTia
05.2001 -
AD Bridge -
Beyond Trust
05.2001 -
AWS Solutions Architect - Associate -
AWS
Online 05.2001 -
Azure Admin -
Microsoft Learning Academy
Online 05.2001 -
VMware VSphere: Install, Configure, Manage (v5.5) -
Cenfotec
05.2001 -
GNU-Linux Administrator - Linux
CIPET
05.2001 -
Bachelor of Science - Systems Engineering
Universidad Interamericana De Costa Rica
Heredia, Costa Rica 05.2001 -
Skills
Timeline
Sr. Infrastucture Engineer
VMware
12.2021 - 03.2024
Sr. System Engineer
Auxis
02.2020 - 12.2021
Infrastructure Services Lead
Coca-Cola
04.2019 - 02.2020
IT Technical Key Account Consultant
Grupo SEGA
07.2018 - 04.2019
Exchange Online Engineer Level 3
Microsoft
05.2017 - 07.2018
Infrastructure Engineer
Chiquita Brands
05.2012 - 05.2017
Security+ -
CompTia
05.2001 -
AD Bridge -
Beyond Trust
05.2001 -
AWS Solutions Architect - Associate -
AWS
05.2001 -
Azure Admin -
Microsoft Learning Academy
05.2001 -
VMware VSphere: Install, Configure, Manage (v5.5) -
Cenfotec
05.2001 -
GNU-Linux Administrator - Linux
CIPET
05.2001 -
Bachelor of Science - Systems Engineering
Universidad Interamericana De Costa Rica
05.2001 -
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