Paola Arias
Consulting Manager
Lindora
Summary
Accomplished Consulting Manager at Deloitte with a proven track record of driving significant cost reductions and operational improvements to clients. Expert in strategic planning and operating models. Strong believer on effective communication, coaching and work-life balance as building blocks for a Consulting career.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work History
Consulting Manager
Deloitte
09.2024 - Current
- Conducted an Op Model redesign to enable +USD $15M in annual saving by the end of 2025.
Senior Consultant
Deloitte
09.2021 - 08.2024
- Mentored junior consultants, helping them enhance their consulting skills and contribute more effectively to projects through monthly knowledge session over 2 years.
- Delivered +25 customized solutions that addressed unique client needs.
- Collaborated with Consulting Partners in the knowledge development for LSHC industry.
- Worked closely and presented findings to executive-level stakeholders, effectively communicating key insights and action plans to drive clients' growth.
- Built a global Org Design based on location strategy for +500 FTEs across 6 locations, finding cost reductions for USD $13M and improving span-of-control.
- Coordinated and reported on +1000 User Acceptance and System Integration testings run by 8-10 superusers across 5 global process areas during the client's spin-off, resulting in a smooth transition after the TSA period.
- Led workshops on digital transformation and strategic planning, influencing major strategic decisions and operational focus to close business vs leading practice gaps.
Consultant
Deloitte
01.2021 - 08.2021
- Developed an agile Op Model to set client up to success for SAP Ariba implementation.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Consultant
KPMG
05.2019 - 12.2020
- Designed tailored strategic plans for various organizations from different industries.
- Conducted in-depth retrospective research to identify the social impact of economic aid granted to entrepreneurs in Costa Rica.
- Facilitated workshops for client staff, enhancing their skills and knowledge in key areas such as Performance Management and Strategic Thinking.
- Collected, arranged, and analyzed survey results on Shared Service Centers and Sustainability landscape in Costa Rica.
- Created an annual sustainability report based on GRI standards.
Research Analyst Intern
McKinsey & Company
08.2018 - 04.2019
- Developed visually engaging presentations to effectively communicate research findings to stakeholders.
- Conducted comprehensive market research to identify key players and industry trends, enabling the client to understand and prioritize opportunities.
- Conducted in-depth qualitative and quantitative research across diverse industries to identify trends and generate insights that help inform strategic decision-making.
Education
Licentiate - Industrial Engineering
Universidad De Costa Rica
San Pedro, Costa Rica 03.2013 - 10.2020
Skills
Business Analysis
Coaching and Mentoring
Operational planning
Project Management
Teamwork and Collaboration
Problem-Solving
Time Management
Adaptability and Flexibility
Effective Communication
Strategic Planning
Cost Reduction
Operational Efficiency
Languages
Spanish
Native or Bilingual
English
Full Professional
Interests
Running
Cats
Timeline
Consulting Manager
Deloitte
09.2024 - Current
Senior Consultant
Deloitte
09.2021 - 08.2024
Consultant
Deloitte
01.2021 - 08.2021
Consultant
KPMG
05.2019 - 12.2020
Research Analyst Intern
McKinsey & Company
08.2018 - 04.2019
Licentiate - Industrial Engineering
Universidad De Costa Rica
03.2013 - 10.2020
Similar Profiles
Albert Laurentiu IonAlbert Laurentiu Ion
Junior Information Technology Consultant at DeloitteJunior Information Technology Consultant at Deloitte
Sai Rekha SuradaSai Rekha Surada
Solution Advisor - Manager FCC Investigations Team at DeloitteSolution Advisor - Manager FCC Investigations Team at Deloitte
Sai Ramesh VattiSai Ramesh Vatti
Sr. UIUX Consultant at DeloitteSr. UIUX Consultant at Deloitte